Check the thermostat settings, clean the air filters, and ensure there are no obstructions around the unit. Verify that the unit has adequate power and the condenser coils are clean. If problems persist, you may require professional service.

Ensure the unit is securely mounted and check for any loose parts or debris. Clean the filters and fan. If the noise persists, you may require need professional inspection.

Check the batteries in the remote control and replace them if necessary. Ensure there are no obstructions between the remote and the unit. If the remote still doesn’t work, try resetting the unit or consulting your owner’s manual.

We recommend cleaning your air filter every 2 to 4 weeks and replacing it every 3 to 6 months for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Yes. We recommend regular maintenance, including cleaning the air filters, checking and cleaning the condenser and evaporator coils, inspecting electrical connections, and ensuring proper drainage. Scheduling annual professional maintenance will help to keep the unit efficient and in optimal condition.

A PTAC is a self-contained heating and cooling unit often used in hotels, apartments, and other multi-room buildings. It is installed through an exterior wall, with part of the unit outside for venting and part inside to control the indoor climate. PTACs operate by drawing in outdoor air, cooling or heating it, and then distributing it indoors.

PTAC systems are easy to install, provide both heating and cooling, and allow individual room temperature control. They do not require ductwork, making them a cost-effective solution for retrofitting buildings.

PTAC units are generally energy-efficient when used to control temperatures in individual rooms, rather than whole buildings. They can be more efficient than central HVAC systems for multi-room buildings as they allow for selective heating and cooling, reducing overall energy consumption.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Professional installation is recommended for PTAC systems to ensure proper setup, optimal performance, and safety. Incorrect installation can lead to inefficiency and potential damage to the unit or building.

We recommend installing PTAC units about 6 to12 inches above the floor. The exact height may vary based on the unit’s design and the building’s structure. It is important to ensure there is sufficient clearance for airflow and maintenance access.

Yes. Installing a PTAC unit typically requires cutting a hole in an exterior wall and ensuring proper structural support. The opening must be properly sealed to prevent air and water leaks, and this may require additional framing and insulation.

We do not recommend using an extension cord. It is best to plug the unit directly into a dedicated outlet with the appropriate voltage and amperage rating.

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