Fridge doors can be reversed on the majority of Danby’s models. Refer to your owner’s manual for details. Video instructions can be found here: https://www.youtube.com/watch?v=13IJrUfP95M&t=15s

Yes. We recommend allowing your medical fridge to sit upright for 6 hours before plugging it in.

Medical fridges typically last 10 to 15 years with proper maintenance.

Regular maintenance includes: cleaning the condenser coils, checking and cleaning the door seals, ensuring proper airflow around the fridge, and verifying the accuracy of temperature settings.

We recommend cleaning the interior and exterior of the fridge every 3 to 4 months.

This is normal. If your medical fridge is too cold, you can adjust your temperature, and your compressor will not turn on as frequently.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the fridge. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the fridge to absorb any remaining odours.

Refer to your owner’s manual for the specific error code. Common issues can include temperature deviations or sensor problems. If the issue persists, visit danby.com/support for further assistance.

Check for loose components and tighten any loose parts, clean the fan and compressor area, and ensure the fridge is level.

Ensure the door is closed properly, avoid frequent opening, and check the thermostat setting. Clean the condenser coils and ensure proper ventilation.

Yes. Select medical fridge models can be installed in a cabinet or under a counter. We do not recommend fully enclosing the fridge in a cabinet as air needs to circulate around the appliance. Refer to your owner’s manual for details.

If the fridge or freezer door was recently opened, the cold air will have mixed with warmer air, creating a vacuum effect. This is normal and indicates that your door seal is working well.

Medical refrigerators are engineered to maintain a steady temperature range throughout the entire appliance to ensure proper storage of medications. Models not equipped with NIST thermometers should not be used for vaccine storage. Medical refrigerators are not meant for institutional/scientific research purposes.

Typically, you want to have at least 2 to 4 inches of clearance around all sides and top for proper airflow and to prevent overheating. Refer to your owner’s manual for specific clearance requirements.

Yes. Installing a medical fridge is typically a straightforward task that can be done by most individuals. Ensure you have a dedicated electrical outlet, adequate space for ventilation, and follow your owner’s manual instructions.

Danby refrigerators operate at a sound level between 35 and 46 decibels. For example, a soft whisper is 30 decibels and rainfall is 50 decibels.

Danby medical fridges come with 2 keys. Additional keys can be ordered through the Danby Appliance Parts websites.

Important features include: precise temperature control, alarms for temperature deviations, a digital display, a lock for security, and consistent cooling to prevent temperature fluctuations.

Danby medical refrigerators are designed to operate between a temperature range of 36F – 46F.

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