Support

Please use our Web Submission Form

For the quickest Customer Service response, please fill out the web form below with as many details as possible.

COVID-19 is affecting all companies who are trying to provide optimal customer service, including Danby. Protecting our staff and servicing our customers is paramount as we strive to support you during these difficult times. Thank you for your patronage and your patience.

Contact Information

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Product Information

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If you have registered your product on Danby.com. Please fill out your DAN/SIL warranty number below, located in your confirmation email.

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Inquiry Information

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Our Addresses

Canada:

Danby Products Limited
5070 Whitelaw Rd
Guelph, Ontario
Canada, N1H 6Z9

United States:

Danby Products Inc.
1800 Production Dr
Findlay, Ohio
United States, 45840-5445

Important Safety Recall

If you have purchased a dehumidifier manufactured by GD Midea on behalf of Danby, please visit this website or call 1-800-600-3055 to determine if your unit is affected. Depending on the age of your unit, GD Midea will provide a partial refund or replacement unit to purchasers of these dehumidifiers in exchange for consumers taking these products out of service.

Apps

Looking to download an app for some of our products?  Please use our app finder page to find the correct app for your model