Archives: Faqs

Regular maintenance includes: checking and cleaning the door seals, ensuring proper airflow around the fridge, and ensuring the temperature is set correctly.

We recommend cleaning your makeup fridge every month to maintain hygiene.

Ensure the fridge is on a stable surface and check for any objects inside that might be causing the noise. If the issue persists, visit danby.com/support for further assistance.

Check the power connection, make sure the door seals properly, and ensure the fridge is not overfilled. Adjust temperature settings and allow time for cooling.

Yes. A makeup fridge typically requires a standard electrical outlet. Ensure the outlet is not overloaded with other high-power appliances.

We recommend placing the cosmetics fridge in a cool, dry area away from direct sunlight, ideally in your bedroom, bathroom, or vanity area for easy access to your skincare and makeup products.

Important features include: compact size, quiet operation, adjustable temperature settings, energy efficiency, and shelves or compartments for organizing different products.

Using a makeup fridge helps to extend the shelf life of cosmetics, prevents bacteria growth, and maintains the efficacy of temperature-sensitive products like serums, creams, and organic formulations.

A makeup fridge is a small refrigerator designed specifically for storing cosmetics and skincare products. It maintains a consistent temperature range suitable for preserving the integrity of beauty products.

To prevent mold or mildew, ensure proper ventilation, avoid overwatering, and regularly clean the interior surfaces. Using a dehumidifier setting, if available, can also help.

Regular maintenance incudes cleaning the air filters and emptying the water reservoirs to prevent mold and ensure optimal performance. Refer to your owner’s manual for details.

Check the power connection and the timer settings. If the lights still don’t work, you may require professional inspection.

Ensure the fridge is placed in a location with stable ambient temperatures and away from direct sunlight or heat sources. Verify that the fridge’s settings are correctly configured for your location.

Poor growth may be due to incorrect temperature, insufficient light, improper watering, or nutrient deficiencies. Check and adjust these factors as needed.

Yes. Installing an herb grower fridge is typically a straightforward task that can be done by most individuals. Ensure you have a dedicated electrical outlet, adequate space for ventilation, and follow your owner’s manual instructions.

Important features include: adjustable temperature and humidity controls, efficient LED grow lights, automated watering systems, energy efficiency, and cubic feet of growing space.

Herb grower fridges can grow a variety of herbs including: basil, mint, parsley, cilantro, thyme, rosemary, lettuce and spinach.

Danby’s herb grower fridge is a specialized appliance designed to create an optimal environment for growing herbs and small plants indoors. It works by controlling temperature, humidity, and light to mimic the ideal conditions for plant growth.

Air movers can be left on for extended periods of time, unlike a traditional fan. We do not recommend leaving your air moving on overnight or unattended.

We recommend cleaning your air mover every 3 to 6 months, or more frequently if used in dusty or dirty environments. Regular maintenance includes cleaning the fan blades, vents, and housing.

Inspect the unit for any visible issues and tighten any loose screws or components. If the problem persists, consult your owner’s manual or visit danby.com/support for further assistance.

Check for any obstructions in the air intake or exhaust areas. Clean the fan blades and vents to remove any dust or debris that may be restricting airflow.

Check that it is properly plugged into a working power outlet. Ensure the power switch is in the “on” position and inspect the power cord for any damage. If the issue persists, visit danby.com/support for further assistance.

We recommend ensuring the air mover is placed away from water or wet surfaces to prevent electrical hazards, is set on a stable surface to avoid tipping, and all objects are away from the fan blades.

For maximum effectiveness, position the air mover in a location where it can direct airflow towards damp or humid areas, or where you need improved air circulation. Placing it near windows, doorways, or vents can enhance ventilation.

Simply place the air mover on a flat, stable surface, plug it into a power source, and turn it on using the control panel. Ensure the area around the air mover is clear of obstructions to allow for optimal airflow.

Important features include: airflow capacity, power consumption, size and weight, adjustable speed settings, noise level, durability, and additional features like built-in timers or daisy-chaining capabilities.

An air mover is designed to circulate air quickly and efficiently. It works by drawing in air and then using a powerful fan to blow it out at high speeds, helping to dry surfaces, improve ventilation, and cool spaces.

This will vary based on your model. Refer to your owner’s manual. If you have a dial with a blue strip, the darker blue/thicker side indicates the coldest setting. If your dial is numbered, the highest number is the coldest setting.

We recommend using a weatherproof cover when the fridge is not in use, cleaning any spills immediately, and periodically applying a stainless steel cleaner to protect against rust and corrosion.

Regular maintenance includes: cleaning the condenser coils, checking and cleaning the door seals, checking for signs of rust or corrosion, ensuring proper airflow around the fridge, and replacing the water filter if applicable.

We recommend cleaning the interior and exterior of the fridge every 3 to 4 months.

This is normal. If your fridge is too cold, you can adjust your temperature to increase the warmth, and your compressor will not turn on as frequently.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the fridge. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the fridge to absorb any remaining odours.

We recommend making a small adjustment to increase (warm) the temperature. Additionally, moving food items away from the interior vent and back wall should help.

Check the power supply, ensure the outlet is working, and verify that the fridge is properly plugged in. Inspect the power cord for any damage. If the issue persists, visit danby.com/support for further assistance.

Check for loose components and tighten any loose parts, clean the fan and compressor area, and ensure the fridge is level.

Check that the outdoor fridge is plugged in and turned on. Ensure that you allowed the unit to sit upright for 6 hours before plugging it in. If the problem persists, contact customer service.

Yes. We recommend allowing your fridge to sit upright for 6 hours before plugging it in.

Yes. Select outdoor fridges can be installed in a cabinet or under a counter with proper ventilation. Refer to your owner’s manual for details.

Fridge doors can be reversed on the majority of Danby’s models. Refer to your owner’s manual for details. Video instructions can be found here: https://www.youtube.com/watch?v=13IJrUfP95M&t=15s

We recommend installing your outdoor fridge in a sheltered area to protect it from direct sunlight, rain, and snow. Using a weatherproof cover can also help extend the fridge’s lifespan.

Outdoor fridges generally require a standard 120V electrical outlet with proper grounding. It’s important to ensure the outlet is GFCI protected for safety.

Yes. Installing an outdoor fridge is typically a straightforward task that can be done by most individuals. We recommend professional installation to ensure you have a suitable electrical outlet and adequate space for ventilation.

Danby’s outdoor refrigerators operate at a sound level between 35 and 46 decibels. For example, a soft whisper is 30 decibels and rainfall is 50 decibels.

There are different types of outdoor fridges, including compact, built-in, freestanding, and beverage centers, each designed to meet specific outdoor refrigeration needs.

Important features include: weatherproofing, durable stainless steel construction, UV-resistant coating, and enhanced insulation to maintain consistent temperatures regardless of weather changes.

An outdoor fridge is designed to operate efficiently in varying outdoor conditions, including extreme temperatures and humidity, unlike an indoor fridge.

Medical fridges typically last 10 to 15 years with proper maintenance.

Regular maintenance includes: cleaning the condenser coils, checking and cleaning the door seals, ensuring proper airflow around the fridge, and verifying the accuracy of temperature settings.

We recommend cleaning the interior and exterior of the fridge every 3 to 4 months.

This is normal. If your medical fridge is too cold, you can adjust your temperature, and your compressor will not turn on as frequently.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the fridge. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the fridge to absorb any remaining odours.

Refer to your owner’s manual for the specific error code. Common issues can include temperature deviations or sensor problems. If the issue persists, visit danby.com/support for further assistance.

Check for loose components and tighten any loose parts, clean the fan and compressor area, and ensure the fridge is level.

Ensure the door is closed properly, avoid frequent opening, and check the thermostat setting. Clean the condenser coils and ensure proper ventilation.

Yes. We recommend allowing your medical fridge to sit upright for 6 hours before plugging it in.

Yes. Select medical fridge models can be installed in a cabinet or under a counter. We do not recommend fully enclosing the fridge in a cabinet as air needs to circulate around the appliance. Refer to your owner’s manual for details.

If the fridge or freezer door was recently opened, the cold air will have mixed with warmer air, creating a vacuum effect. This is normal and indicates that your door seal is working well.

Typically, you want to have at least 2 to 4 inches of clearance around all sides and top for proper airflow and to prevent overheating. Refer to your owner’s manual for specific clearance requirements.

Yes. Installing a medical fridge is typically a straightforward task that can be done by most individuals. Ensure you have a dedicated electrical outlet, adequate space for ventilation, and follow your owner’s manual instructions.

Danby refrigerators operate at a sound level between 35 and 46 decibels. For example, a soft whisper is 30 decibels and rainfall is 50 decibels.

Danby medical fridges come with 2 keys. Additional keys can be ordered through the Danby Appliance Parts websites.

Important features include: precise temperature control, alarms for temperature deviations, a digital display, a lock for security, and consistent cooling to prevent temperature fluctuations.

Danby medical refrigerators are designed to operate between a temperature range of 36F – 46F.

Medical refrigerators are engineered to maintain a steady temperature range throughout the entire appliance to ensure proper storage of medications. Models not equipped with NIST thermometers should not be used for vaccine storage. Medical refrigerators are not meant for institutional/scientific research purposes.

This will vary based on your model. Refer to your owner’s manual. If you have a dial with a blue strip, the darker blue/thicker side indicates the coldest setting. If your dial is numbered, the highest number is the coldest setting.

Mini fridges typically last 10 to 15 years, or longer, with regular maintenance.

Regular maintenance includes: cleaning the condenser coils, checking and cleaning the door seals, ensuring proper airflow around the fridge, and replacing the water filter if applicable.

We recommend cleaning the interior and exterior of the mini fridge every 3 to 4 months.

This is normal. If your mini fridge is too cold, you can adjust your temperature to increase the warmth, and your compressor will not turn on as frequently.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the fridge. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the fridge to absorb any remaining odours.

We recommend making a small adjustment to increase (warm) the temperature. Additionally, moving food items away from the interior vent and back wall should help.

Check the defrost drain for clogs, inspect the door seals for damage, and ensure the fridge is level. If the problem persists, visit danby.com/support for further assistance.

Check for loose components and tighten any loose parts, clean the fan and compressor area, and ensure the fridge is level.

Check that the fridge is plugged in and turned on. Ensure that you allowed the unit to sit upright for 6 hours before plugging it in. If the problem persists, visit danby.com/support for further assistance.

Yes. We recommend allowing your fridge to sit upright for 6 hours before plugging it in.

Yes. Select mini models can be installed in a cabinet or under a counter. We recommend not fully enclosing the unit to allow for proper ventilation. Refer to your owner’s manual for details.

We do not recommend placing your mini fridge on carpet. It is best to place it on a hard, flat surface to ensure stability and proper ventilation to prevent overheating.

Typically, you want to have at least 1 to 2 inches of clearance around all sides and top for proper airflow and to prevent overheating. Refer to your owner’s manual for specific clearance requirements.

Yes. Simply place your mini fridge on a flat, stable surface, plug it into a standard electrical outlet, and ensure there is proper ventilation around the unit.

Danby mini fridges are not designed for outside installation. This includes any location that is not temperature controlled. Placing your mini fridge in an unsuitable location will void the warranty.

Danby mini fridges operate at a sound level between 35 and 46 decibels. For example, a soft whisper is 30 decibels and rainfall is 50 decibels.

Fridge temperature should be maintained between 32F-39.2F/0C-4C for food safety. The temperature range of Danby’s refrigerators are between 32F-39.2F/0C-4C.

Important features include: adjustable shelves, a freezer compartment, temperature control, energy efficiency, and quiet operation. Some models also offer a separate crisper drawer and door storage.

Mini fridges come in a variety of sizes ranging from 1 to 4.5 cubic feet of storage.

Yes. A mini fridge is a simply a compact version of a regular refrigerator designed for smaller spaces.

Freezer temperature should be maintained below 0F/-18C for food safety.

Freezers typically last for 10-20 years with regular maintenance.

Regular freezer maintenance includes: cleaning the interior and exterior, checking and cleaning the door seals, ensuring proper airflow around the unit, and checking the temperature settings.

We recommend defrosting your manual freezer whenever the frost buildup reaches about a 1/4 inch thick.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the freezer. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the freezer to absorb any remaining odours.

To prevent frost buildup in your freezer, minimize the frequency of door openings, ensure the door seals are intact, and check that the temperature settings are appropriate. Regularly defrost the freezer if it does not have a frost-free feature.

Check and clean the fan and compressor area, ensure the freezer is level, and remove any objects or loose debris that might be causing the noise.

Check if the freezer is plugged in and turned on. Ensure the unit sat upright for 6 hours prior to plugging it in. If the issue persists, visit danby.com/support for further assistance.

Yes. Many freezers are garage ready and can be installed in enclosed, unheated spaces. Refer to your owner’s manual for details.

We recommend that there is at least 1 to 2 inches of clearance around the freezer for proper airflow and to prevent overheating.

Yes. Most freezers are straightforward to install, requiring only a suitable electrical outlet and proper placement. If you need modifications, consulting a professional is recommended.

Danby’s freezers operate between 35 and 46 decibels. For example, 30 decibels is similar to a whisper and 50 decibels is like rainfall.

Garage ready means that the freezer is well insulated and equipped to handle temperature extremes in an enclosed garage. The exterior temperature range that garage ready freezers can operate within is 0F – 110F/-17C-43C.

Important features to consider include: energy efficiency, frost-free operation, adjustable temperature control, door locks, interior lighting, temperature alarms, and easy-to-clean interiors.

A freezer with 5 to 9 cubic feet is suitable for 1 or 2 people, a 10 to 16 cubic feet freezer is ideal for 3 to 4 people, and a freezer with 17 or more cubic feet is best for larger families or those who store large quantities of food.

Freezers are available in three main categories: chest, upright, and compact. Chest freezers open from the top, offering more storage space and energy efficiency but require more floor space. Upright freezers, open from the front like refrigerators, provide easy organization and often come with auto-defrost. Compact freezers are smaller and designed for small spaces.

This will vary based on your model. Refer to your owner’s manual. If you have a dial with a blue strip, the darker blue/thicker side indicates the coldest setting. If your dial is numbered, the highest number is the coldest setting.

Fridges typically last 8 to 12 years, or longer, with regular maintenance.

Regular maintenance includes: cleaning the condenser coils, checking and cleaning the door seals, ensuring proper airflow around the fridge, and replacing the water filter if applicable.

We recommend cleaning the interior and exterior of the fridge every 3 to 4 months.

This is normal. If your fridge is too cold, you can adjust your temperature to increase the warmth, and your compressor will not turn on as frequently.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the fridge. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the fridge to absorb any remaining odours.

We recommend making a small adjustment to increase (warm) the temperature. Additionally, moving food items away from the interior vent and back wall should help.

Check the defrost drain for clogs, inspect the door seals for damage, and ensure the fridge is level. If the problem persists, visit danby.com/support for further assistance.

Check for loose components and tighten any loose parts, clean the fan and compressor area, and ensure the fridge is level.

Check that the fridge is plugged in and turned on. Ensure that you allowed the unit to sit upright for 6 hours before plugging it in. If the problem persists, visit danby.com/support for further assistance.

Yes. We recommend allowing your fridge to sit upright for 6 hours before plugging it in.

Danby’s refrigerators are free-standing units. However, they can be built-in as long as the space/ventilation requirements indicated in the owner’s manual are met. We do not recommend fully enclosing the fridge in a cabinet as air needs to circulate around the appliance.

Yes. Select mid-size models can be installed in a cabinet or under a counter. Refer to your owner’s manual for details.

Typically, you want to have at least 1 to 2 inches of clearance around all sides and top for proper airflow and to prevent overheating. Refer to your owner’s manual for specific clearance requirements.

Yes. Installing a mid-size fridge is typically a straightforward task that can be done by most individuals. Ensure you have a suitable electrical outlet, adequate space for ventilation, and follow your owner’s manual instructions.

Danby fridges are not designed for outside installation. This includes any location that is not temperature controlled. Placing your fridge in an unsuitable location will void the warranty.

Danby refrigerators operate at a sound level between 35 and 46 decibels. For example, a soft whisper is 30 decibels and rainfall is 50 decibels.

Fridge temperature should be maintained between 32F-39.2F/0C-4C for food safety. The temperature range of Danby’s refrigerators are between 32F-39.2F/0C-4C.

Important features include: adjustable shelves, a separate freezer compartment, energy efficiency, a reversible door, crisper drawers for fruits and vegetables, and frost-free operation. Select models may offer smart technology and ice makers.

A mid-size fridge, or apartment-size refrigerator, typically ranges from 10 to 20 cubic feet in capacity. It is larger than a mini-fridge but smaller than a full-size refrigerator, making it ideal for apartments, small kitchens, or offices.

Toaster ovens typically last 3 to 5 years, or longer, with regular maintenance.

Regular maintenance includes: cleaning the crumb tray, inspecting and cleaning the heating elements, and checking the door seal for damage. Additionally, we suggest periodically deep cleaning the interior of the oven with a mild detergent and water.

We recommend cleaning the interior and exterior after each use to prevent food buildup and maintain performance.

If the timer is mechanical, it may need to be replaced. For digital timers, check your owner’s manual for a reset procedure or visit danby.com/support for further assistance.

Check the temperature settings and ensure the thermostat is functioning properly. Make sure there is adequate ventilation around the toaster oven. If the issue persists, you may require professional repair or replacement.

Ensure the toaster oven is plugged in and the outlet is functioning. Check the temperature settings and timer. If the issue persists, you may require professional repair or replacement.

Some toaster ovens are designed for under-cabinet mounting. Refer to your owner’s manual for details.

We recommend that there is at least 4 inches of clearance on all sides and the top for proper ventilation and to prevent overheating.

Important features include: adjustable temperature controls, multiple cooking functions (toast, bake, broil, reheat), timer, ease of cleaning, and accessories like baking trays and racks.

A toaster can only toast bread and similar items. A toaster oven is a small, versatile appliance that can toast, bake, broil, and reheat food.

Ranges typically last 5 to 10 years, or longer, with proper maintenance.

Regular maintenance includes: inspecting and cleaning burner ports, checking and cleaning the oven door gasket, ensuring gas connections are tight and aren’t leaking, and replacing filters in range hoods.

We recommend cleaning spills and splatters from the stovetop after each use to prevent buildup. Additionally, we suggest deep cleaning the oven every 3 to 6 months, or as needed, using the self-cleaning function or a suitable cleaner.

Inspect and tighten any loose parts, clean the burners, and check the fan for obstructions. If the noise persists, you may require professional repair.

Ensure the burner caps are correctly placed and clean any debris from the igniter. Check that the gas supply is turned on. If the igniter clicks but doesn’t light, you may require professional repair.

Check if the oven is properly connected to power or gas, and ensure the circuit breaker is not tripped. If the oven has power but still doesn’t heat, you may require professional repair.

We do not recommend using an extension cord. It is best to plug the unit directly into a wall socket, with appropriate voltage, for safety.

Yes. Electric ranges require a dedicated 240-volt outlet, and gas ranges need a natural gas or propane connection.

Typically, you want to have at least 2 inches of clearance around all sides and 6 inches behind for ventilation. Refer to your owner’s manual for specific clearance requirements.

You can install a range yourself, but professional installation is recommended to ensure safe operation and optimal performance, as electrical or gas work is required.

Danby ranges are not designed for outside installation. This includes any location that is not temperature controlled. Placing your range in an unsuitable location will void the warranty.

Important features include: the number and type of burners, convection oven capability, self-cleaning options, storage drawers, and smart technology integration.

A 30-inch range is suitable for most kitchens. Larger kitchens may accommodate a 36-inch or 48-inch professional range. Tip: Measure your space and consider your cooking/baking habits to determine the best size for your needs.

Ranges come in two main types: gas and electric. Gas ranges offer precise temperature control and quick heat response. Electric ranges provide even heating and are typically easier to clean.

Microwaves typically last 7 to 8 years, or longer, with regular maintenance. Charcoal filters in over-the-range microwaves should be replaced every 6 to 12 months, depending on usage. Grease filters should be cleaned monthly and replaced when they become worn or damaged.

Regular maintenance includes: cleaning the interior and exterior, checking the hinges and seals for wear, inspecting and cleaning the turntable, and replacing filters (for over-the-range models) as needed.

We recommend cleaning the microwave every week to remove food residue, fingerprints, grease, and odors.

Check if the microwave is plugged in and the circuit breaker is not tripped. If the display is still not working, you may require professional repair.

Check if the turntable is loose or there is debris inside the microwave. Ensure there is no metal or foil inside the microwave. If the problem persists, visit danby.com/support for further assistance.

Check if the door is properly closed and the latch is functioning. Ensure the microwave is plugged in and the circuit breaker is not tripped. If the problem persists, you may require professional repair.

Yes. Over-the-range microwaves are designed to be mounted above stoves. Refer to your owner’s manual for height and clearance details.

Typically, you want to have at least 3 inches of clearance around all sides and the top for proper ventilation. For built-in models, refer to your owner’s manual for specific clearance requirements.

Countertop microwaves do not require installation as they are simply plugged in. Over-the-range and built-in microwaves may require professional installation due to their integration with cabinetry and ventilation systems.

Important features include: wattage (higher wattage cooks faster), sensor cooking, inverter technology, turntable or flatbed design, convection option, pre-programmed settings, and ease of cleaning.

A microwave with 0.7-1.2 cubic feet is good for 1 or 2 people. For 3-to 4 people, 1.2-1.6 cubic feet is ideal. Larger households may benefit from microwaves with 1.6-2.2 cubic feet.

There are three main types of microwaves: countertop, over-the-range (OTR), and built-in. Countertop microwaves are versatile and easy to move. OTR microwaves double as a range hood and save counter space. Built-in microwaves are installed into cabinetry for a seamless look and can be paired with wall ovens.

No. It is not needed, but is recommended for faster drying with fewer water spots.

No. Salt isn’t needed. If your water is not already softened, you can add specialty dishwasher salt. Refer to your owner’s manual for details.

Dishwashers can last 5 to 10 years, or longer, depending on usage and maintenance. Regular cleaning and proper loading can extend their lifespan.

Regular maintenance includes: cleaning the spray arms, cleaning the filter, inspecting and cleaning the door gasket, and running a cleaning cycle with dishwasher cleaner to remove buildup and odors.

We recommend cleaning the filter once a month to ensure optimal performance and prevent clogs. Remove debris and rinse the filter under running water before reinserting.

Danby dishwashers are designed to fit standard North American faucets.

Try setting the unit to a higher temperature. The unit can take up to 2 hours to heat up the cold water depending on the temperature setting.

Inspect the door gasket for damage and replace if necessary. Check the water inlet valve, hose connections, and drain hose for leaks. Ensure the dishwasher is level to prevent water from spilling over the edges.

Check the drain hose for kinks or clogs, clean the filter, and ensure the garbage disposal (if connected) is clear. Inspect the drain pump for blockages or malfunctions.

Ensure the dishwasher is not overloaded, use the correct amount of detergent, and check that the spray arms are not blocked. Clean the filter and inspect the water inlet valve for proper water flow.

Some portable dishwashers can be converted using a conversion kit. Refer to your owner’s manual for details.

Yes. A dishwasher requires a hot water supply, a drain connection, and a power source. Ensure you have a dedicated circuit for the dishwasher to avoid overloading other appliances.

We recommend that there is at least 2 inches of clearance on the sides and back for proper ventilation and access to connections.

You can install a dishwasher yourself, but professional installation is recommended to ensure safe operation and optimal performance, as electrical and plumbing work is required.

Important features to consider include: energy efficiency, noise level, wash cycles and options, drying performance, adjustable racks, and smart connectivity. Additional features like soil sensors, delayed start, and specialized racks for cutlery and glasses can also enhance usability.

An 18-inch compact dishwasher holds 6 to 8 place settings and is suitable for 1 or 2 people. For a family of 3 or 4, a standard 24-inch dishwasher with 12 to 14 place settings is ideal. Larger households would benefit from a dishwasher with a higher capacity, such as 15+ place settings.

There are three types of dishwashers: built-in, portable, and countertop. Built-in dishwashers are installed under the kitchen counter. Portable dishwashers are freestanding and can be moved when not in use. Countertop dishwashers sit on the counter and connect to the sink, making them ideal for compact spaces.

Hoses should be inspected regularly for signs of wear or leaks and be replaced every 3-to 5 years to prevent bursts or water damage. We recommend using high-quality, stainless steel braided hoses for better durability.

Yes. Leaving the door open, when not in use, will air out the drum and help to prevent mold and mildew buildup.

Run an empty cycle with hot water and a washer cleaner tablet or a cup of white vinegar to clean the drum. We recommend doing this monthly to prevent buildup of detergent and mildew.

We recommend cleaning the detergent drawer and filter once a month to prevent buildup and ensure optimal performance. Remove any residue and rinse thoroughly before reinserting.

Check the hoses and connections for any leaks or cracks. Ensure the door seal is clean and intact. Inspect the detergent drawer and ensure it is not overfilled. If the problem persists, you may require professional servicing.

Excessive vibration can be caused by an unbalanced load, improperly leveled machine, or worn-out shock absorbers. Redistribute the load, ensure the machine is level, and check for any damaged parts that may need replacement.

Typically, 1 inch of clearance is required on the sides and back for ventilation and to reduce vibration. Additionally, we recommend leaving at least 4 to 6 inches at the back for water and power connections.

Yes. Ensure you have the necessary tools and connections, including water supply, drainage, and power, and follow the instructions in your owner’s manual.

Danby washers are not designed for outside installation. This includes any location that is not temperature controlled. Placing your washing machine in an unsuitable location will void the warranty.

Important features include: energy efficiency, multiple wash cycles, high spin speed, delay start option, load sensing, steam cleaning, and smart connectivity for remote control and monitoring.

Front-loading washers are generally more energy and water-efficient, tend to be gentler on clothes and can be stacked. Top-loading washers can be less gentle on clothing and handle bulky items well, but they cannot be stacked.

Compact washing machines range from 1.3 cubic feet to 2.7 cubic feet and can typically wash 11 pounds to 26 pounds of laundry.

Dryers typically last 8 to 12 years, or longer, with regular use. Regular maintenance can help to extend their lifespan.

Check and clean the drum and door seals to prevent lint buildup. If applicable, periodically check the exterior vent hood for obstructions.

We recommend cleaning the vent at least once a year to prevent fire hazards and maintain optimal performance.

We recommend cleaning the lint trap before, or after, every load to maintain efficiency and safety.

Ensure the dryer is level and not overloaded. Check for foreign objects in the drum. If the problem persists, you may require professional servicing.

Clean the lint trap and exhaust vent to ensure proper airflow. Check if the dryer is overloaded and avoid drying heavy items together. If the problem persists, you may require professional servicing.

Check if the dryer is properly plugged in and that the circuit breaker hasn’t tripped. Clean the lint trap and vent to ensure proper airflow. If the problem persists, you may require professional servicing.

Yes. Compact dryers, ventless dryers, and stackable washer-dryer units are ideal for small spaces.

Dryers require a 4-inch diameter exhaust vent that leads to the outside of your home. Rigid, or semi-rigid, metal ducting is recommended. We do not recommend using flexible plastic or foil ducts as they can be fire hazards.

Connect the dryer to the appropriate power source, attach the venting duct to an exterior vent (if applicable), level the dryer, and test it for proper operation. Refer to your owner’s manual for details.

Important features to consider include: moisture sensors, multiple drying cycles, energy efficiency, noise level, steam options, reversible door, and smart connectivity for remote monitoring and control.

Standard dryers typically have a capacity of 7 to 8 cubic feet. Larger households may require a dryer with 9 cubic feet, or more. Smaller households, or apartments, may benefit from a compact dryer with 4-to 6 cubic feet.

There are two main types of dryers: vented and ventless. Vented dryers expel hot, moist air outside through a duct, requiring an external vent. Ventless dryers, including condenser and heat pump models, recycle air within the unit. Condenser dryers cool hot air to remove moisture, which collects in a tank or drains out. Ventless dryers are ideal for spaces without existing vents.

Wine fridges typically last 5 to10 years, or longer, with regular maintenance.

Regular maintenance includes; cleaning condenser coils, checking door seals, ensuring proper ventilation, and cleaning and inspecting the shelves and internal components.

We recommend cleaning the interior and exterior every few months using a mild detergent and water. Avoid harsh chemicals that can damage the finish.

If too many bottles/cans are put in at once, or the door has not been closed tightly, the unit will display the HI/LO signal. This is normal. Wait 5 minutes after closing the door and HI/LO will disappear. If the issue persists, restart the unit by unplugging it. If the problem occurs after restart, contact customer service.

The fan will cycle every 8 to 12 seconds as part of its normal operation.

Ensure the door is closed properly, avoid frequent opening, and check the thermostat setting. Clean the condenser coils and ensure proper ventilation.

Ensure the unit is level and not vibrating against any surfaces. Clean the condenser fan and check for loose components inside the unit.

Check the power supply, thermostat settings, and ensure the door seals properly. Clean the condenser coils and ensure there is adequate ventilation around the unit. If the issue persists, contact customer service.

Typically, a clearance of 2-3 inches around the sides and back is recommended for proper ventilation. Built-in models have front-venting systems which require less clearance. Refer to your owner’s manual for specific clearance requirements.

Yes. Many of our wine fridges are designed to be built into cabinetry for a seamless look. Freestanding units are also available. Refer to your owner’s manual for specifications to ensure proper ventilation and installation requirements are met for built-in models.

Danby wine fridges are not designed for outside installation. This includes any location that is not temperature controlled. Placing your wine cellar/beverage center in an unsuitable location will void the warranty.

Important features to consider include: temperature control (single vs. dual-zone), capacity, shelf type, UV-protected glass doors, vibration dampening, and noise levels.

A wine fridge is specifically designed to store wine at optimal temperatures, typically between 45-65°F. Unlike regular refrigerators, wine fridges offer consistent, gentle cooling and humidity control.

The ideal temperature for storing beer is between 36°F and 40°F. Adjust according to the type of beer for optimal taste and carbonation.

Kegerators can last several years with proper maintenance. Beer lines may to be replacement every couple of years. CO2 tanks and regulators can last longer.

Regular maintenance includes: cleaning beer lines, checking and refilling the CO2 tank, maintaining the correct temperature, and inspecting and cleaning the condenser coils.

We recommend cleaning the beer lines and faucet every two weeks to prevent build-up of bacteria and ensure the beer tastes fresh.

Turn off the gas regulator, disconnect the empty tank, and replace the empty tank. Reconnect and ensure the fittings are tight. Adjust the pressure as needed.

If the tank has recently been moved, give it time to settle. Ensure the beer lines are clean and free of kinks. Check if the CO2 pressure is too high. We recommend 8 to 10 pounds of pressure. Adjust the keg temperature as needed.

Check if it’s plugged in and the thermostat is set correctly. Ensure the condenser coils are clean. If the issue persists, visit danby.com/support for further assistance.

This is not recommended and will void your warranty.

Yes, a CO2 tank is required to pressurize and dispense the beer from the keg.

Important features include: temperature control, CO2 tank size, keg compatibility, ease of cleaning, and whether it’s designed for indoor or outdoor use.

Kegerators can accommodate different sizes of kegs, including: mini (1.3 gallons), pony (7.75 gallons), and full-size kegs (15.5 gallons). Check your owner’s manual for specific sizes.

A kegerator is a refrigerator specially designed to store and dispense kegs of beer. A kegerator keeps the beer cold and uses a CO2 tank to pressurize and dispense the beer through a tap.

The lifespan of ice makers will vary based on usage and maintenance, but will typically last 5 to 10 years, or longer.

Regular maintenance tasks include cleaning the ice maker, replacing water filters, and checking the condenser coils for dust and debris.

We recommend cleaning the ice maker every 3 to 6 months, depending on usage and water quality. Regular cleaning prevents mold, bacteria, and mineral buildup, ensuring the production of clean, high-quality ice.

The ice maker is not a freezer and if ice is left for longer periods of time, the ice will begin to melt. Melting rate will vary based on the environment.

Ensure all connections are secure and check for any visible cracks or damages to the ice maker components. Tighten any loose fittings. If the problem persists, visit danby.com/support for further assistance.

We recommend using filtered or distilled water for better ice quality. Cloudy ice or strange tasting ice can result from impurities in the water. Clean the ice maker and replace the water filter, if applicable.

Check if the ice maker is plugged in and turned on, and ensure the water reservoir is full. Clean the filters and check for any obstructions. If the problem persists, visit danby.com/support for further assistance.

Typically, 2 to 3 inches of clearance around the sides and back is recommended. Refer to your owner’s manual for specific clearance requirements.

No. Our portable ice-makers do not require a direct water line as the unit has a water reservoir that can be filled manually.

Danby ice makers are not designed for outside installation. This includes any location that is not temperature controlled. Placing your wine cellar/beverage center in an unsuitable location will void the warranty.

Important features to consider include: ice production capacity, ice type, size and design, energy efficiency, water filter availability, ease of cleaning, and noise levels.

Danby ice makers will produce up to 25 lbs (12 KG) of ice a day and store 2 lbs (1kg) of ice.

Beverage Centers typically last 8 to 12 years, or longer, with proper maintenance. The lifespan can vary based on usage, maintenance, and model. Regular servicing can help to extend the life of these components.

Regular maintenance includes; cleaning condenser coils, checking door seals, ensuring proper ventilation, and inspecting/ cleaning the drip tray and water lines to prevent blockages and leaks.

We recommend cleaning the interior and exterior of the beverage center every few months. Use a mild detergent and water for cleaning, and avoid abrasive materials that can damage surfaces.

If too many bottles/cans are put in at once, or the door has not been closed tightly, the unit will display the HI/LO signal. This is normal. Wait 5 minutes after closing the door and HI/LO will disappear. If the issue persists, restart the unit by unplugging it. If the problem occurs after restart, visit danby.com/support for further assistance.

The fan will cycle every 8 to 12 seconds as part of its normal operation.

Check if the door is properly closed and the seals are intact. Ensure the unit is level. Inspect the drip tray and water lines for blockages or damage. If the issue persists, visit danby.com/support for further assistance.

Ensure the unit is on a stable and level surface, and check for loose items or parts. If the noise continues, it may require professional service.

Ensure the unit is plugged in and the thermostat is set correctly. Check for blocked vents or dirty condenser coils. Make sure the door is fully closed and the seals are intact. If the issue persists, visit danby.com/support for further assistance.

Typically, a clearance of 2-3 inches around the sides and back is recommended for proper ventilation. Built-in models have front-venting systems which require less clearance. Refer to your owner’s manual for specific clearance requirements.

Yes. Many of our beverage centers are designed to be built into cabinetry for a seamless look. Freestanding units are also available. Refer to your owner’s manual for specifications to ensure proper ventilation and installation requirements are met for built-in models.

Danby wine cellars and beverage centers are not designed for outside installation. This includes any location that is not temperature controlled. Placing your wine cellar/beverage center in an unsuitable location will void the warranty.

Key features include temperature control, capacity, adjustable shelving, dual-zone cooling, energy efficiency, reduced noise level, door lock, lighting, and stylish aesthetics.

Beverage centers can store a variety of drinks including sodas, beers, bottled water, juices, and wines. Select models may have dual-zone temperature controls, allowing for different types of beverages to be stored at their ideal temperatures.

A beverage center is a specialty appliance designed to store and chill beverages like soda, beer, and wine at optimal temperatures. Unlike regular fridges, beverage centers offer precise temperature control, adjustable shelves for different bottle sizes, and stylish features.

Window air conditioners generally last 8 to 15 years, depending on usage and maintenance.

Regularly clean the condenser coils and check for obstructions. Inspect the seals around the unit to prevent air leaks. Ensure the drainage system is clear. Periodically inspect the unit for any signs of wear or damage.

We recommend cleaning your air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Water is collected during the air conditioning process. This water will drain out of the unit via the drain hose.

Portable and air conditioners are designed to cool a single room and not multiple rooms. Any walls or doors will interfere with the air flow.

Ensure the unit is installed at a slight angle to allow proper drainage. Check and clean the drainage hole and make sure the drip tray is not clogged.

Ensure the unit is securely installed and level. Check for loose parts or debris inside the unit. Clean the fan blades and condenser coils. If the noise persists, visit danby.com/support for further assistance.

Check the air filter for dirt and clean if needed. Ensure the thermostat is set correctly. Verify that windows and doors are closed to prevent warm air entry. Check for any obstructions around the unit blocking airflow.

No. All Danby window air conditioners come complete with all required hardware and an installation manual. You can also watch an installation video on our YouTube channel. (include hyperlink: https://www.youtube.com/watch?v=SId5j9zcMZA&t=38s)

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

ISTA is the International Safe Transit Association’s measurement of the type of packaging used to reduce damage to items during shipping.

Danby window air conditioners have a sound rating from 39.5 decibels to 61 decibels, depending on the model. For example, 50 decibels is similar to a quiet conversation and 60 decibels is like a conversation in a restaurant.

Automatic mode changes from AC to fan once your set temperature setting has been reached.

The first step is to calculate the square footage of your room. Generally, a 5,000BTU air conditioner is suitable for up to 150 sq. ft., 8,000BTUs for up to 300 sq. ft., 10,000 BTUs for up to 500 sq. ft., 12,000 BTUs for up to 700 sq. ft., and 25,000 BTUs for up to 1,500 sq. ft.

Window air conditioners are an affordable, efficient, and versatile option for cooling individual rooms or small spaces. They offer significant cost savings, ease of installation, and space efficiency, making them a practical solution for many homeowners and renters.

We do not recommend leaving your air conditioner installed. It is better for the lifespan of your unit to bring it indoors during the cold weather.

The water drains from the drainage port. If you are not using the continuous drain, the internal pan drains from the bottom outlet. Consult your owner’s manual for details.

Always. We recommend always using the exhaust hose during operation. In most models it should be removed while using fan and dry mode. Please consult your owner’s manuals for details.

Portable air conditioners typically last 5 to10 years, depending on usage and maintenance.

Regularly empty the water tank, check and clean the exhaust hose, and inspect the window kit for any air leaks. Ensure the unit is free of dust and debris.

We recommend cleaning the air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Portable and air conditioners are designed to cool a single room and not multiple rooms. Any walls or doors will interfere with the air flow.

As the air conditioner extracts moisture from the air, the pan will fill. On most models with heat mode, we recommend using the hose for direct drain. This will ensure the pan does not fill up too quickly.

Ensure the unit is on a stable, level surface. Clean the air filters and check for any loose parts. If the noise persists, it may indicate a mechanical issue requiring professional inspection.

Ensure the unit is on a level surface and the drain hose or tank is correctly positioned. Check for blockages in the drain hose. Empty the water tank regularly. If the leak persists, visit danby.com/support for further assistance.

Check if the exhaust hose is correctly installed and not obstructed. Ensure doors and windows are closed to keep the cooled air inside. Clean or replace the air filters, and check for any ice buildup on the coils, which may require defrosting.

Portable ACs are designed to be used in a variety of spaces, from bedrooms to offices to living rooms. Moving the unit from room to room may require adjusting the exhaust hose and window kit to fit different window sizes.

Yes. Venting is necessary to expel hot air and moisture. Use the provided exhaust hose and window kit to vent the unit through a window, door, or other suitable opening.

Place the unit near a window and attach the exhaust hose to the back of the AC. Install the window kit in the window, securing the hose to the kit. Ensure the hose is straight to allow proper airflow. Plug the unit into a power outlet and turn it on. Refer to your owner’s manual for detailed instructions.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Danby portable air conditioners have a sound rating from 38 decibels to 56 decibels, depending on the model. Danby also has patented Silencer Technology on select models that operate from 46 to 49 decibels. For example, 50 decibels is similar to a quiet conversation or quiet office.

Dual hose portable air conditioners have an air intake hose and an exhaust hose. Single hose portable air conditioners have one hose for exhaust and the air is taken from the room through the unit itself.

Automatic mode changes from AC to fan once your set temperature setting has been reached.

The first step is to calculate the square footage of your room. Generally, a 5,000BTU air conditioner is suitable for up to 150 sq. ft., 8,000BTUs for up to 300 sq. ft., 10,000 BTUs for up to 500 sq. ft., 12,000 BTUs for up to 700 sq. ft., and 25,000 BTUs for up to 1,500 sq. ft.

Portable air conditioners do not require permanent installation which allows them to be versatile, easy to use, and moved between rooms.

A portable air conditioner is a movable cooling unit that can be transferred from room to room. It exhausts the hot air and moisture out a window via a hose or drain.

Yes. We recommend regular maintenance, including cleaning the air filters, checking and cleaning the condenser and evaporator coils, inspecting electrical connections, and ensuring proper drainage. Scheduling annual professional maintenance will help to keep the unit efficient and in optimal condition.

We recommend cleaning your air filter every 2 to 4 weeks and replacing it every 3 to 6 months for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Check the batteries in the remote control and replace them if necessary. Ensure there are no obstructions between the remote and the unit. If the remote still doesn’t work, try resetting the unit or consulting your owner’s manual.

Ensure the unit is securely mounted and check for any loose parts or debris. Clean the filters and fan. If the noise persists, you may require need professional inspection.

Check the thermostat settings, clean the air filters, and ensure there are no obstructions around the unit. Verify that the unit has adequate power and the condenser coils are clean. If problems persist, you may require professional service.

We do not recommend using an extension cord. It is best to plug the unit directly into a dedicated outlet with the appropriate voltage and amperage rating.

Yes. Installing a PTAC unit typically requires cutting a hole in an exterior wall and ensuring proper structural support. The opening must be properly sealed to prevent air and water leaks, and this may require additional framing and insulation.

We recommend installing PTAC units about 6 to12 inches above the floor. The exact height may vary based on the unit’s design and the building’s structure. It is important to ensure there is sufficient clearance for airflow and maintenance access.

Professional installation is recommended for PTAC systems to ensure proper setup, optimal performance, and safety. Incorrect installation can lead to inefficiency and potential damage to the unit or building.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

PTAC units are generally energy-efficient when used to control temperatures in individual rooms, rather than whole buildings. They can be more efficient than central HVAC systems for multi-room buildings as they allow for selective heating and cooling, reducing overall energy consumption.

PTAC systems are easy to install, provide both heating and cooling, and allow individual room temperature control. They do not require ductwork, making them a cost-effective solution for retrofitting buildings.

A PTAC is a self-contained heating and cooling unit often used in hotels, apartments, and other multi-room buildings. It is installed through an exterior wall, with part of the unit outside for venting and part inside to control the indoor climate. PTACs operate by drawing in outdoor air, cooling or heating it, and then distributing it indoors.

We recommend replacing the filter every 1-3 months, depending on usage and water quality. A dirty filter will reduce efficiency and air quality.

Empty and rinse the water tank daily. For a deeper clean, soak the tank and base in a solution of white vinegar and water for 30 minutes, then scrub any buildup with a soft brush. Rinse thoroughly and dry before reassembling.

We recommend cleaning the humidifier every 1-2 weeks, or more frequently if using tap water. Regular cleaning prevents mold, bacteria, and mineral buildup, ensuring efficient operation.

Clean the unit to remove any mineral deposits. Ensure the unit is placed on a stable, level surface. Check for any loose parts. If the noise persists, contact customer service for further assistance.

Ensure the water tank is positioned correctly and check for cracks or damage. Inspect the tank cap and gasket for a proper seal. Make sure the unit is on a level surface.

Check if the water tank is filled, the unit is properly plugged in, and all components are correctly assembled. Clean any mineral buildup on the ultrasonic plate, wick filter, or elements, as needed.

No. Distilled water is recommended, as it reduces hard water buildup, but tap water can be used. Regular cleaning is recommended to remove mineral deposits for optimal results.

We recommend placing your humidifier in a central location, away from walls, electronics, and wood furniture in order that the humidity can disperse evenly in your space.

Place the humidifier on a flat surface. Fill the water tank according to your owner’s manual, plug it in to the wall, and turn it on. Adjust the settings to your desired humidity level.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Cool Mist Humidifiers: Increase the humidity without raising the temperature of your space. These units are helpful for allergy sufferers.
Warm Mist Humidifiers: Ideal for cooler climates, these units increase both the humidity and the temperature of a space. These units are helpful if you have a cold or flu.
Evaporative: These humidifiers can self-regulate the moisture in the air. Using a fan, water evaporates from a wick filter as a vapor without any heat.
Vaporizer: Vaporizing humidifiers may offer either cool or warm mist to produce steam to increase the level of humidity in your space.
Ultrasonic: Using an internal vibrating metal or ceramic diaphragm, ultrasonic humidifiers can produce cool or warm mist and are very quiet when operating.

The first step is to calculate the square footage of your room. Small humidifiers are best suited for rooms up to 300 sq. ft., medium units for 300-600 sq. ft., and large models for spaces over 600 sq. ft.

Humidifiers add moisture to the air, which helps with dry skin, irritated sinuses, and respiratory issues. Humidifiers also reduces static electricity and helps to increase the lifespan of wood floors and wood furniture.

Heating elements and bulbs in electric fireplaces typically last 1-2 years, depending on usage. Refer to your owner’s manual for specific replacement intervals and procedures.

We recommend regularly checking and cleaning air filters, inspecting electrical connections and heating elements, and ensuring vents are clear.

We recommend cleaning the heater, or electric fireplace, every few weeks, or as needed.

A new unit may produce a temporary odor on first use. If the smell happens again, ensure the unit is clean and free of dust. Persistent odors may indicate a problem requiring professional inspection.

Check the power source, ensure the unit is plugged in, and verify the outlet is functioning. Reset any tripped circuit breakers. If the problem persists, contact customer support.

We recommend a minimum distance of 3 feet between heaters, or electric fireplaces, and furniture to ensure safety and proper air circulation.

No. Electric fireplaces do not produce any emissions.

You can install them yourself, but professional installation is recommended to ensure safe operation and optimal performance, as electrical work is required.

Electric fireplaces are ideal for supplemental heating and are not designed to be a primary heat source for large areas. They are best suited for heating small to medium-sized rooms.

Electric heaters and fireplaces convert almost all the electricity into heat, which makes them quite energy efficient. Efficiency will vary by model. We recommend units that offer energy-saving features that include thermostats, timers, and eco modes to reduce energy consumption.

The best heater or electric fireplace will depend on your unique heating needs and room size. Convection heaters are ideal for whole-room heating, while radiant heaters provide direct warmth. Electric fireplaces offer both ambiance and heating. Consider energy efficiency, safety features, and aesthetic preferences.

Regularly clean the filters, keep the outdoor unit clear of obstructions, set appropriate temperatures, and schedule annual professional maintenance to maintain peak efficiency.

Yes. We recommend scheduling professional maintenance at least once a year to check refrigerant levels, clean coils, inspect electrical components, and ensure your system operates efficiently.

We recommend cleaning the air filters every 2-4 weeks and replacing them every 3-6 months, to ensure optimal performance and air quality.

Replace the batteries, ensure there are no obstructions between the remote and the unit, and check the remote’s settings. If the problem persists, visit danby.com/support for further assistance.

Ensure the unit is securely mounted and check for any loose parts or debris. Clean the filters and fan. If noises persist, you may require professional inspection.

Check the thermostat settings, clean the air filters, and ensure there are no obstructions around the outdoor unit. If the problem persists, you may require professional service.

Yes. Mini-split systems can be installed in virtually any room, including bedrooms, living rooms, and offices, as long as there is an appropriate location for mounting the indoor unit and running the refrigerant lines to the outdoor unit.

Installation typically takes 4 to 8 hours, depending on the number of indoor units, the complexity of the installation, and the building structure.

Yes. Professional installation is recommended for mini-split systems to ensure proper setup, optimal performance, and safety, as electrical work and refrigerant handling are required.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Depending on the model, a single outdoor unit can typically connect 4 to 8 indoor units.

Mini-split systems offer energy efficiency, flexible installation, and zoning capabilities, allowing individual room temperature control. They eliminate ductwork, reduce energy loss, and are installation easier to install compared to traditional HVAC systems.

A mini-split system is an HVAC solution with an outdoor compressor and one or more indoor air-handling units. The system transfers heat between indoors and outdoors allowing for efficient cooling and heating without ductwork.

Yes! The water produced by your Danby dehumidifier is referred to as grey water. It is not suitable for drinking, but is great for watering plants.

Danby air filters only need to be replaced if it becomes damaged. You can order replacements online here: https://www.danby.com/product-categories/air-purifiers/

Filters typically last 6-12 months, depending on usage and air quality. Danby dehumidifiers come with reusable filters. Refer to your owner’s manual for your specific model.

We recommend cleaning the water tank every few weeks to prevent mold and bacteria buildup. Use mild soap and water, ensuring the tank is thoroughly rinsed and dried before use.

We recommend cleaning your air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

This will vary based on desired humidity level. The dehumidifier will pump out water when it reaches a specific level (pump models only).

Warm air is released as a byproduct of the cooling process.

The foam is used to determine the water level in your dehumidifier tank to ensure the unit doesn’t overflow.

Clean the water tank, filters, and coils with a mild detergent. Ensure all parts are dry before reassembly. Persistent odors may require professional servicing.

Check that the water tank is correctly positioned and not overfilled. Ensure any drainage hose is properly connected and not blocked. Inspect for cracks in the tank or hose.

Ensure the humidity setting is correct and the room temperature is above 18°C. Check for blockages and that the air filter is clean. If issues persist, visit danby.com/support for further assistance.

This varies based on model, however most models will turn the fan off automatically once the humidity setting has been reached.

Yes. Most dehumidifiers have a hose connection for continuous drainage. Refer to your dehumidifier owner’s manual for instructions.

Empty the tank, typically once or twice each day, or place the drainage hose in your tub, shower, or floor drain. Refer to your dehumidifier owner’s manual for instructions.

We recommend placing the dehumidifier in the area with the highest humidity. This could be a bathroom, kitchen, basement, or any space where the humidity is greater than 50%.

Danby dehumidifiers operate between 50 and 56 decibels. For example, 50 decibels is similar to rainfall.

We recommend setting your dehumidifier between 40-50%.

Yes. Dehumidifiers reduce humidity levels, which can help minimize allergens such as mold, dust mites, and mildew.

A dehumidifier draws in humid air and passes the air over cold coils to condense the moisture. Then the liquid is collected in a tank or emptied into a tub or drain. The dry air is then released back into the room. This process lowers the room’s humidity, making the environment more comfortable.

The size of your dehumidifier is best determined based on the room’s square footage and humidity level. For a humid 500 sq. ft. area, a 30-pint dehumidifier is typically sufficient. For larger or more humid area, consider a 50-70 pint unit. Refer to your owner’s manual to match the unit capacity to your specific needs.

Gently vacuum. Rinse the filter with warm water. Avoid harsh chemicals and excessive scrubbing. Allow the air filter to dry completely before reinstalling.

Replacement filters can be purchased on the Danby Air Purifier product page: https://www.danby.com/product-categories/air-purifiers/

The majority of Danby air purifiers have reusable filters. We recommend cleaning the air filter every two weeks for efficient performance. In households with animals, the air filters may need to be cleaned more frequently and the external grills may need to be wiped to prevent blocked air flow. Do not operate without the air filter installed.

Check for any blockages hindering the fan’s movement. Check the control panel to see if other settings are adjusting. If the issue persists, visit danby.com/support for further assistance.

Ensure the power cord is securely plugged in and the outlet has power. Check the unit’s power switch is turned on. If there is a reset button on the unit, press and hold for 30 seconds. If it air purifier still doesn’t turn on, visit danby.com/support for further assistance.

Check for obstructions in the fan or filters. Ensure the air purifier is placed on a level surface. If the noise persists, visit danby.com/support for further assistance.

We do not recommend using an extension cord. It is best to plug the unit directly into a wall socket for safety.

No. Air purifiers are most effective when the windows are closed. If you open your windows, you may cause your unit to work harder, use more energy, and shorten its lifespan.

We recommend place your air purifier 6 inches from furniture and walls for effective operation.

Yes. Air purifiers with HEPA filters will capture pet dander and allergens. Activated carbon filters, also called activated charcoal filters, will also trap pet odors.

Filter replacement frequency varies depending on the unit. A general recommendation is to replace HEPA filters every 6-12 months, carbon filters every 3-6 months, and pre-filters as needed to ensure optimal performance.

We recommend using an air cleaner with a CADR that is at least 2/3 the square footage of your space. Refer to your owner’s manual for the recommended room size.

The ionizer function allows the air purifier to remove more microscopic particles, making your air even cleaner.

The CADR number indicates the volume of filtered air that an air purifier will deliver. The CADR was developed by the Association of Home Appliance Manufacturers (AHAM) and certifies the performance of an air purifier, ensuring that it performs according to the listed specifications provided by the manufacturer.

Yes. The ionizer has passed all US and Canadian safety requirements.