Faqs Category: Climate Control

Regularly clean the condenser coils and check for obstructions. Inspect the seals around the unit to prevent air leaks. Ensure the drainage system is clear. Periodically inspect the unit for any signs of wear or damage.

Window air conditioners generally last 8 to 15 years, depending on usage and maintenance.

We recommend cleaning the air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Regularly empty the water tank, check and clean the exhaust hose, and inspect the window kit for any air leaks. Ensure the unit is free of dust and debris.

Portable air conditioners typically last 5 to10 years, depending on usage and maintenance.

Always. We recommend always using the exhaust hose during operation. In most models it should be removed while using fan and dry mode. Please consult your owner’s manuals for details.

The water drains from the drainage port. If you are not using the continuous drain, the internal pan drains from the bottom outlet. Consult your owner’s manual for details.

We do not recommend leaving your air conditioner installed. It is better for the lifespan of your unit to bring it indoors during the cold weather.

Window air conditioners are an affordable, efficient, and versatile option for cooling individual rooms or small spaces. They offer significant cost savings, ease of installation, and space efficiency, making them a practical solution for many homeowners and renters.

The first step is to calculate the square footage of your room. Generally, a 5,000BTU air conditioner is suitable for up to 150 sq. ft., 8,000BTUs for up to 300 sq. ft., 10,000 BTUs for up to 500 sq. ft., 12,000 BTUs for up to 700 sq. ft., and 25,000 BTUs for up to 1,500 sq. ft.

Automatic mode changes from AC to fan once your set temperature setting has been reached.

Danby window air conditioners have a sound rating from 39.5 decibels to 61 decibels, depending on the model. For example, 50 decibels is similar to a quiet conversation and 60 decibels is like a conversation in a restaurant.

ISTA is the International Safe Transit Association’s measurement of the type of packaging used to reduce damage to items during shipping.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

No. All Danby window air conditioners come complete with all required hardware and an installation manual. You can also watch an installation video on our YouTube channel. (include hyperlink: https://www.youtube.com/watch?v=SId5j9zcMZA&t=38s)

Check the air filter for dirt and clean if needed. Ensure the thermostat is set correctly. Verify that windows and doors are closed to prevent warm air entry. Check for any obstructions around the unit blocking airflow.

Ensure the unit is securely installed and level. Check for loose parts or debris inside the unit. Clean the fan blades and condenser coils. If the noise persists, visit danby.com/support for further assistance.

Ensure the unit is installed at a slight angle to allow proper drainage. Check and clean the drainage hole and make sure the drip tray is not clogged.

Portable and air conditioners are designed to cool a single room and not multiple rooms. Any walls or doors will interfere with the air flow.

Water is collected during the air conditioning process. This water will drain out of the unit via the drain hose.

We recommend cleaning your air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Check the thermostat settings, clean the air filters, and ensure there are no obstructions around the unit. Verify that the unit has adequate power and the condenser coils are clean. If problems persist, you may require professional service.

Ensure the unit is securely mounted and check for any loose parts or debris. Clean the filters and fan. If the noise persists, you may require need professional inspection.

Check the batteries in the remote control and replace them if necessary. Ensure there are no obstructions between the remote and the unit. If the remote still doesn’t work, try resetting the unit or consulting your owner’s manual.

We recommend cleaning your air filter every 2 to 4 weeks and replacing it every 3 to 6 months for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

Yes. We recommend regular maintenance, including cleaning the air filters, checking and cleaning the condenser and evaporator coils, inspecting electrical connections, and ensuring proper drainage. Scheduling annual professional maintenance will help to keep the unit efficient and in optimal condition.

A portable air conditioner is a movable cooling unit that can be transferred from room to room. It exhausts the hot air and moisture out a window via a hose or drain.

Portable air conditioners do not require permanent installation which allows them to be versatile, easy to use, and moved between rooms.

The first step is to calculate the square footage of your room. Generally, a 5,000BTU air conditioner is suitable for up to 150 sq. ft., 8,000BTUs for up to 300 sq. ft., 10,000 BTUs for up to 500 sq. ft., 12,000 BTUs for up to 700 sq. ft., and 25,000 BTUs for up to 1,500 sq. ft.

Automatic mode changes from AC to fan once your set temperature setting has been reached.

Dual hose portable air conditioners have an air intake hose and an exhaust hose. Single hose portable air conditioners have one hose for exhaust and the air is taken from the room through the unit itself.

Danby portable air conditioners have a sound rating from 38 decibels to 56 decibels, depending on the model. Danby also has patented Silencer Technology on select models that operate from 46 to 49 decibels. For example, 50 decibels is similar to a quiet conversation or quiet office.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Place the unit near a window and attach the exhaust hose to the back of the AC. Install the window kit in the window, securing the hose to the kit. Ensure the hose is straight to allow proper airflow. Plug the unit into a power outlet and turn it on. Refer to your owner’s manual for detailed instructions.

Yes. Venting is necessary to expel hot air and moisture. Use the provided exhaust hose and window kit to vent the unit through a window, door, or other suitable opening.

Portable ACs are designed to be used in a variety of spaces, from bedrooms to offices to living rooms. Moving the unit from room to room may require adjusting the exhaust hose and window kit to fit different window sizes.

Check if the exhaust hose is correctly installed and not obstructed. Ensure doors and windows are closed to keep the cooled air inside. Clean or replace the air filters, and check for any ice buildup on the coils, which may require defrosting.

Ensure the unit is on a level surface and the drain hose or tank is correctly positioned. Check for blockages in the drain hose. Empty the water tank regularly. If the leak persists, visit danby.com/support for further assistance.

Ensure the unit is on a stable, level surface. Clean the air filters and check for any loose parts. If the noise persists, it may indicate a mechanical issue requiring professional inspection.

As the air conditioner extracts moisture from the air, the pan will fill. On most models with heat mode, we recommend using the hose for direct drain. This will ensure the pan does not fill up too quickly.

Portable and air conditioners are designed to cool a single room and not multiple rooms. Any walls or doors will interfere with the air flow.

The first step is to calculate the square footage of your room. Small humidifiers are best suited for rooms up to 300 sq. ft., medium units for 300-600 sq. ft., and large models for spaces over 600 sq. ft.

Cool Mist Humidifiers: Increase the humidity without raising the temperature of your space. These units are helpful for allergy sufferers.
Warm Mist Humidifiers: Ideal for cooler climates, these units increase both the humidity and the temperature of a space. These units are helpful if you have a cold or flu.
Evaporative: These humidifiers can self-regulate the moisture in the air. Using a fan, water evaporates from a wick filter as a vapor without any heat.
Vaporizer: Vaporizing humidifiers may offer either cool or warm mist to produce steam to increase the level of humidity in your space.
Ultrasonic: Using an internal vibrating metal or ceramic diaphragm, ultrasonic humidifiers can produce cool or warm mist and are very quiet when operating.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Place the humidifier on a flat surface. Fill the water tank according to your owner’s manual, plug it in to the wall, and turn it on. Adjust the settings to your desired humidity level.

We recommend placing your humidifier in a central location, away from walls, electronics, and wood furniture in order that the humidity can disperse evenly in your space.

No. Distilled water is recommended, as it reduces hard water buildup, but tap water can be used. Regular cleaning is recommended to remove mineral deposits for optimal results.

Check if the water tank is filled, the unit is properly plugged in, and all components are correctly assembled. Clean any mineral buildup on the ultrasonic plate, wick filter, or elements, as needed.

Ensure the water tank is positioned correctly and check for cracks or damage. Inspect the tank cap and gasket for a proper seal. Make sure the unit is on a level surface.

Clean the unit to remove any mineral deposits. Ensure the unit is placed on a stable, level surface. Check for any loose parts. If the noise persists, contact customer service for further assistance.

We recommend cleaning the humidifier every 1-2 weeks, or more frequently if using tap water. Regular cleaning prevents mold, bacteria, and mineral buildup, ensuring efficient operation.

Empty and rinse the water tank daily. For a deeper clean, soak the tank and base in a solution of white vinegar and water for 30 minutes, then scrub any buildup with a soft brush. Rinse thoroughly and dry before reassembling.

We recommend replacing the filter every 1-3 months, depending on usage and water quality. A dirty filter will reduce efficiency and air quality.

A PTAC is a self-contained heating and cooling unit often used in hotels, apartments, and other multi-room buildings. It is installed through an exterior wall, with part of the unit outside for venting and part inside to control the indoor climate. PTACs operate by drawing in outdoor air, cooling or heating it, and then distributing it indoors.

PTAC systems are easy to install, provide both heating and cooling, and allow individual room temperature control. They do not require ductwork, making them a cost-effective solution for retrofitting buildings.

PTAC units are generally energy-efficient when used to control temperatures in individual rooms, rather than whole buildings. They can be more efficient than central HVAC systems for multi-room buildings as they allow for selective heating and cooling, reducing overall energy consumption.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Professional installation is recommended for PTAC systems to ensure proper setup, optimal performance, and safety. Incorrect installation can lead to inefficiency and potential damage to the unit or building.

We recommend installing PTAC units about 6 to12 inches above the floor. The exact height may vary based on the unit’s design and the building’s structure. It is important to ensure there is sufficient clearance for airflow and maintenance access.

Yes. Installing a PTAC unit typically requires cutting a hole in an exterior wall and ensuring proper structural support. The opening must be properly sealed to prevent air and water leaks, and this may require additional framing and insulation.

We do not recommend using an extension cord. It is best to plug the unit directly into a dedicated outlet with the appropriate voltage and amperage rating.

Installation typically takes 4 to 8 hours, depending on the number of indoor units, the complexity of the installation, and the building structure.

Yes. Mini-split systems can be installed in virtually any room, including bedrooms, living rooms, and offices, as long as there is an appropriate location for mounting the indoor unit and running the refrigerant lines to the outdoor unit.

Check the thermostat settings, clean the air filters, and ensure there are no obstructions around the outdoor unit. If the problem persists, you may require professional service.

Ensure the unit is securely mounted and check for any loose parts or debris. Clean the filters and fan. If noises persist, you may require professional inspection.

Replace the batteries, ensure there are no obstructions between the remote and the unit, and check the remote’s settings. If the problem persists, visit danby.com/support for further assistance.

We recommend cleaning the air filters every 2-4 weeks and replacing them every 3-6 months, to ensure optimal performance and air quality.

Yes. We recommend scheduling professional maintenance at least once a year to check refrigerant levels, clean coils, inspect electrical components, and ensure your system operates efficiently.

Regularly clean the filters, keep the outdoor unit clear of obstructions, set appropriate temperatures, and schedule annual professional maintenance to maintain peak efficiency.

The best heater or electric fireplace will depend on your unique heating needs and room size. Convection heaters are ideal for whole-room heating, while radiant heaters provide direct warmth. Electric fireplaces offer both ambiance and heating. Consider energy efficiency, safety features, and aesthetic preferences.

Electric heaters and fireplaces convert almost all the electricity into heat, which makes them quite energy efficient. Efficiency will vary by model. We recommend units that offer energy-saving features that include thermostats, timers, and eco modes to reduce energy consumption.

Electric fireplaces are ideal for supplemental heating and are not designed to be a primary heat source for large areas. They are best suited for heating small to medium-sized rooms.

You can install them yourself, but professional installation is recommended to ensure safe operation and optimal performance, as electrical work is required.

No. Electric fireplaces do not produce any emissions.

We recommend a minimum distance of 3 feet between heaters, or electric fireplaces, and furniture to ensure safety and proper air circulation.

Check the power source, ensure the unit is plugged in, and verify the outlet is functioning. Reset any tripped circuit breakers. If the problem persists, contact customer support.

A new unit may produce a temporary odor on first use. If the smell happens again, ensure the unit is clean and free of dust. Persistent odors may indicate a problem requiring professional inspection.

We recommend cleaning the heater, or electric fireplace, every few weeks, or as needed.

We recommend regularly checking and cleaning air filters, inspecting electrical connections and heating elements, and ensuring vents are clear.

Heating elements and bulbs in electric fireplaces typically last 1-2 years, depending on usage. Refer to your owner’s manual for specific replacement intervals and procedures.

Humidifiers add moisture to the air, which helps with dry skin, irritated sinuses, and respiratory issues. Humidifiers also reduces static electricity and helps to increase the lifespan of wood floors and wood furniture.

We recommend placing the dehumidifier in the area with the highest humidity. This could be a bathroom, kitchen, basement, or any space where the humidity is greater than 50%.

Empty the tank, typically once or twice each day, or place the drainage hose in your tub, shower, or floor drain. Refer to your dehumidifier owner’s manual for instructions.

Yes. Most dehumidifiers have a hose connection for continuous drainage. Refer to your dehumidifier owner’s manual for instructions.

This varies based on model, however most models will turn the fan off automatically once the humidity setting has been reached.

Ensure the humidity setting is correct and the room temperature is above 18°C. Check for blockages and that the air filter is clean. If issues persist, visit danby.com/support for further assistance.

Check that the water tank is correctly positioned and not overfilled. Ensure any drainage hose is properly connected and not blocked. Inspect for cracks in the tank or hose.

Clean the water tank, filters, and coils with a mild detergent. Ensure all parts are dry before reassembly. Persistent odors may require professional servicing.

The foam is used to determine the water level in your dehumidifier tank to ensure the unit doesn’t overflow.

Warm air is released as a byproduct of the cooling process.

This will vary based on desired humidity level. The dehumidifier will pump out water when it reaches a specific level (pump models only).

We recommend cleaning your air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

We recommend cleaning the water tank every few weeks to prevent mold and bacteria buildup. Use mild soap and water, ensuring the tank is thoroughly rinsed and dried before use.

Filters typically last 6-12 months, depending on usage and air quality. Danby dehumidifiers come with reusable filters. Refer to your owner’s manual for your specific model.

Danby air filters only need to be replaced if it becomes damaged. You can order replacements online here: https://www.danby.com/product-categories/air-purifiers/

Yes! The water produced by your Danby dehumidifier is referred to as grey water. It is not suitable for drinking, but is great for watering plants.

A mini-split system is an HVAC solution with an outdoor compressor and one or more indoor air-handling units. The system transfers heat between indoors and outdoors allowing for efficient cooling and heating without ductwork.

Mini-split systems offer energy efficiency, flexible installation, and zoning capabilities, allowing individual room temperature control. They eliminate ductwork, reduce energy loss, and are installation easier to install compared to traditional HVAC systems.

Depending on the model, a single outdoor unit can typically connect 4 to 8 indoor units.

Measure the length and width of your space. Then, multiply the length by the width to find the square footage. Example: a room that is 10 feet long and 13 feet wide will be 130 square feet.

Yes. Professional installation is recommended for mini-split systems to ensure proper setup, optimal performance, and safety, as electrical work and refrigerant handling are required.

Yes. The ionizer has passed all US and Canadian safety requirements.

The CADR number indicates the volume of filtered air that an air purifier will deliver. The CADR was developed by the Association of Home Appliance Manufacturers (AHAM) and certifies the performance of an air purifier, ensuring that it performs according to the listed specifications provided by the manufacturer.

The ionizer function allows the air purifier to remove more microscopic particles, making your air even cleaner.

We recommend using an air cleaner with a CADR that is at least 2/3 the square footage of your space. Refer to your owner’s manual for the recommended room size.

Filter replacement frequency varies depending on the unit. A general recommendation is to replace HEPA filters every 6-12 months, carbon filters every 3-6 months, and pre-filters as needed to ensure optimal performance.

Yes. Air purifiers with HEPA filters will capture pet dander and allergens. Activated carbon filters, also called activated charcoal filters, will also trap pet odors.

We recommend place your air purifier 6 inches from furniture and walls for effective operation.

No. Air purifiers are most effective when the windows are closed. If you open your windows, you may cause your unit to work harder, use more energy, and shorten its lifespan.

We do not recommend using an extension cord. It is best to plug the unit directly into a wall socket for safety.

Check for obstructions in the fan or filters. Ensure the air purifier is placed on a level surface. If the noise persists, visit danby.com/support for further assistance.

Ensure the power cord is securely plugged in and the outlet has power. Check the unit’s power switch is turned on. If there is a reset button on the unit, press and hold for 30 seconds. If it air purifier still doesn’t turn on, visit danby.com/support for further assistance.

Check for any blockages hindering the fan’s movement. Check the control panel to see if other settings are adjusting. If the issue persists, visit danby.com/support for further assistance.

The majority of Danby air purifiers have reusable filters. We recommend cleaning the air filter every two weeks for efficient performance. In households with animals, the air filters may need to be cleaned more frequently and the external grills may need to be wiped to prevent blocked air flow. Do not operate without the air filter installed.

Replacement filters can be purchased on the Danby Air Purifier product page: https://www.danby.com/product-categories/air-purifiers/

Gently vacuum. Rinse the filter with warm water. Avoid harsh chemicals and excessive scrubbing. Allow the air filter to dry completely before reinstalling.

The size of your dehumidifier is best determined based on the room’s square footage and humidity level. For a humid 500 sq. ft. area, a 30-pint dehumidifier is typically sufficient. For larger or more humid area, consider a 50-70 pint unit. Refer to your owner’s manual to match the unit capacity to your specific needs.

A dehumidifier draws in humid air and passes the air over cold coils to condense the moisture. Then the liquid is collected in a tank or emptied into a tub or drain. The dry air is then released back into the room. This process lowers the room’s humidity, making the environment more comfortable.

Yes. Dehumidifiers reduce humidity levels, which can help minimize allergens such as mold, dust mites, and mildew.

We recommend setting your dehumidifier between 40-50%.

Danby dehumidifiers operate between 50 and 56 decibels. For example, 50 decibels is similar to rainfall.

No Faq's Found