Check that the water tank is correctly positioned and not overfilled. Ensure any drainage hose is properly connected and not blocked. Inspect for cracks in the tank or hose.

Yes! The water produced by your Danby dehumidifier is referred to as grey water. It is not suitable for drinking, but is great for watering plants.

Danby air filters only need to be replaced if it becomes damaged. You can order replacements online here:

Filters typically last 6-12 months, depending on usage and air quality. Danby dehumidifiers come with reusable filters. Refer to your owner’s manual for your specific model.

We recommend cleaning the water tank every few weeks to prevent mold and bacteria buildup. Use mild soap and water, ensuring the tank is thoroughly rinsed and dried before use.

We recommend cleaning your air filter every two weeks for efficient performance. Refer to your owner’s manual for specific cleaning instructions. Do not operate without the air filter installed.

This will vary based on desired humidity level. The dehumidifier will pump out water when it reaches a specific level (pump models only).

Warm air is released as a byproduct of the cooling process.

The foam is used to determine the water level in your dehumidifier tank to ensure the unit doesn’t overflow.

Clean the water tank, filters, and coils with a mild detergent. Ensure all parts are dry before reassembly. Persistent odors may require professional servicing.

Ensure the humidity setting is correct and the room temperature is above 18°C. Check for blockages and that the air filter is clean. If issues persist, visit for further assistance.

This varies based on model, however most models will turn the fan off automatically once the humidity setting has been reached.

Yes. Most dehumidifiers have a hose connection for continuous drainage. Refer to your dehumidifier owner’s manual for instructions.

Empty the tank, typically once or twice each day, or place the drainage hose in your tub, shower, or floor drain. Refer to your dehumidifier owner’s manual for instructions.

We recommend placing the dehumidifier in the area with the highest humidity. This could be a bathroom, kitchen, basement, or any space where the humidity is greater than 50%.

The size of your dehumidifier is best determined based on the room’s square footage and humidity level. For a humid 500 sq. ft. area, a 30-pint dehumidifier is typically sufficient. For larger or more humid area, consider a 50-70 pint unit. Refer to your owner’s manual to match the unit capacity to your specific needs.

Danby dehumidifiers operate between 50 and 56 decibels. For example, 50 decibels is similar to rainfall.

We recommend setting your dehumidifier between 40-50%.

Yes. Dehumidifiers reduce humidity levels, which can help minimize allergens such as mold, dust mites, and mildew.

A dehumidifier draws in humid air and passes the air over cold coils to condense the moisture. Then the liquid is collected in a tank or emptied into a tub or drain. The dry air is then released back into the room. This process lowers the room’s humidity, making the environment more comfortable.

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