Typically, 2 to 3 inches of clearance around the sides and back is recommended. Refer to your owner’s manual for specific clearance requirements.

Check if the ice maker is plugged in and turned on, and ensure the water reservoir is full. Clean the filters and check for any obstructions. If the problem persists, visit danby.com/support for further assistance.

We recommend using filtered or distilled water for better ice quality. Cloudy ice or strange tasting ice can result from impurities in the water. Clean the ice maker and replace the water filter, if applicable.

Ensure all connections are secure and check for any visible cracks or damages to the ice maker components. Tighten any loose fittings. If the problem persists, visit danby.com/support for further assistance.

The ice maker is not a freezer and if ice is left for longer periods of time, the ice will begin to melt. Melting rate will vary based on the environment.

We recommend cleaning the ice maker every 3 to 6 months, depending on usage and water quality. Regular cleaning prevents mold, bacteria, and mineral buildup, ensuring the production of clean, high-quality ice.

Regular maintenance tasks include cleaning the ice maker, replacing water filters, and checking the condenser coils for dust and debris.

The lifespan of ice makers will vary based on usage and maintenance, but will typically last 5 to 10 years, or longer.

Danby ice makers will produce up to 25 lbs (12 KG) of ice a day and store 2 lbs (1kg) of ice.

Important features to consider include: ice production capacity, ice type, size and design, energy efficiency, water filter availability, ease of cleaning, and noise levels.

Danby ice makers are not designed for outside installation. This includes any location that is not temperature controlled. Placing your wine cellar/beverage center in an unsuitable location will void the warranty.

No. Our portable ice-makers do not require a direct water line as the unit has a water reservoir that can be filled manually.

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