Check if the freezer is plugged in and turned on. Ensure the unit sat upright for 6 hours prior to plugging it in. If the issue persists, visit for further assistance.

Freezer temperature should be maintained below 0F/-18C for food safety.

Freezers typically last for 10-20 years with regular maintenance.

Regular freezer maintenance includes: cleaning the interior and exterior, checking and cleaning the door seals, ensuring proper airflow around the unit, and checking the temperature settings.

We recommend defrosting your manual freezer whenever the frost buildup reaches about a 1/4 inch thick.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the freezer. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the freezer to absorb any remaining odours.

If the freezer door was recently opened, the cold air will have mixed with warmer air, creating a vacuum effect. This is normal and indicates that your door seal is working well.

To prevent frost buildup in your freezer, minimize the frequency of door openings, ensure the door seals are intact, and check that the temperature settings are appropriate. Regularly defrost the freezer if it does not have a frost-free feature.

Check and clean the fan and compressor area, ensure the freezer is level, and remove any objects or loose debris that might be causing the noise.

Yes. Many freezers are garage ready and can be installed in enclosed, unheated spaces. Refer to your owner’s manual for details.

Freezers are available in three main categories: chest, upright, and compact. Chest freezers open from the top, offering more storage space and energy efficiency but require more floor space. Upright freezers, open from the front like refrigerators, provide easy organization and often come with auto-defrost. Compact freezers are smaller and designed for small spaces.

We recommend that there is at least 1 to 2 inches of clearance around the freezer for proper airflow and to prevent overheating.

Yes. Most freezers are straightforward to install, requiring only a suitable electrical outlet and proper placement. If you need modifications, consulting a professional is recommended.

Danby’s freezers operate between 35 and 46 decibels. For example, 30 decibels is similar to a whisper and 50 decibels is like rainfall.

Garage ready means that the freezer is well insulated and equipped to handle temperature extremes in an enclosed garage. The exterior temperature range that garage ready freezers can operate within is 0F – 110F/-17C-43C.

Important features to consider include: energy efficiency, frost-free operation, adjustable temperature control, door locks, interior lighting, temperature alarms, and easy-to-clean interiors.

A freezer with 5 to 9 cubic feet is suitable for 1 or 2 people, a 10 to 16 cubic feet freezer is ideal for 3 to 4 people, and a freezer with 17 or more cubic feet is best for larger families or those who store large quantities of food.

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