Check that the fridge is plugged in and turned on. Ensure that you allowed the unit to sit upright for 6 hours before plugging it in. If the problem persists, visit danby.com/support for further assistance.

This will vary based on your model. Refer to your owner’s manual. If you have a dial with a blue strip, the darker blue/thicker side indicates the coldest setting. If your dial is numbered, the highest number is the coldest setting.

Fridges typically last 8 to 12 years, or longer, with regular maintenance.

Regular maintenance includes: cleaning the condenser coils, checking and cleaning the door seals, ensuring proper airflow around the fridge, and replacing the water filter if applicable.

We recommend cleaning the interior and exterior of the fridge every 3 to 4 months.

This is normal. If your fridge is too cold, you can adjust your temperature to increase the warmth, and your compressor will not turn on as frequently.

It is common for new units to have a slight plastic smell. Ensure you have removed all packing material from the fridge. If that does not help, clean the inside of the unit by following the cleaning instructions included in your owner’s manual. Once completed, place an open box of baking soda in the fridge to absorb any remaining odours.

We recommend making a small adjustment to increase (warm) the temperature. Additionally, moving food items away from the interior vent and back wall should help.

If the fridge door was recently opened, the cold air will have mixed with warmer air, creating a vacuum effect. This is normal and indicates that your door seal is working well.

Check the defrost drain for clogs, inspect the door seals for damage, and ensure the fridge is level. If the problem persists, visit danby.com/support for further assistance.

Check for loose components and tighten any loose parts, clean the fan and compressor area, and ensure the fridge is level.

Yes. We recommend allowing your fridge to sit upright for 6 hours before plugging it in.

Danby’s refrigerators are free-standing units. However, they can be built-in as long as the space/ventilation requirements indicated in the owner’s manual are met. We do not recommend fully enclosing the fridge in a cabinet as air needs to circulate around the appliance.

A mid-size fridge, or apartment-size refrigerator, typically ranges from 10 to 20 cubic feet in capacity. It is larger than a mini-fridge but smaller than a full-size refrigerator, making it ideal for apartments, small kitchens, or offices.

Fridge doors can be reversed on the majority of Danby’s models. Refer to your owner’s manual for details. Video instructions can be found here: https://www.youtube.com/watch?v=13IJrUfP95M&t=15s

Yes. Select mid-size models can be installed in a cabinet or under a counter. Refer to your owner’s manual for details.

Typically, you want to have at least 1 to 2 inches of clearance around all sides and top for proper airflow and to prevent overheating. Refer to your owner’s manual for specific clearance requirements.

Yes. Installing a mid-size fridge is typically a straightforward task that can be done by most individuals. Ensure you have a suitable electrical outlet, adequate space for ventilation, and follow your owner’s manual instructions.

Danby fridges are not designed for outside installation. This includes any location that is not temperature controlled. Placing your fridge in an unsuitable location will void the warranty.

Danby refrigerators operate at a sound level between 35 and 46 decibels. For example, a soft whisper is 30 decibels and rainfall is 50 decibels.

Fridge temperature should be maintained between 32F-39.2F/0C-4C for food safety. The temperature range of Danby’s refrigerators are between 32F-39.2F/0C-4C.

Important features include: adjustable shelves, a separate freezer compartment, energy efficiency, a reversible door, crisper drawers for fruits and vegetables, and frost-free operation. Select models may offer smart technology and ice makers.

No Faq's Found