Faqs Category: Air Purifiers
Yes. The ionizer has passed all US and Canadian safety requirements.
The CADR number indicates the volume of filtered air that an air purifier will deliver. The CADR was developed by the Association of Home Appliance Manufacturers (AHAM) and certifies the performance of an air purifier, ensuring that it performs according to the listed specifications provided by the manufacturer.
The ionizer function allows the air purifier to remove more microscopic particles, making your air even cleaner.
We recommend using an air cleaner with a CADR that is at least 2/3 the square footage of your space. Refer to your owner’s manual for the recommended room size.
Filter replacement frequency varies depending on the unit. A general recommendation is to replace HEPA filters every 6-12 months, carbon filters every 3-6 months, and pre-filters as needed to ensure optimal performance.
Yes. Air purifiers with HEPA filters will capture pet dander and allergens. Activated carbon filters, also called activated charcoal filters, will also trap pet odors.
We recommend place your air purifier 6 inches from furniture and walls for effective operation.
No. Air purifiers are most effective when the windows are closed. If you open your windows, you may cause your unit to work harder, use more energy, and shorten its lifespan.
We do not recommend using an extension cord. It is best to plug the unit directly into a wall socket for safety.
Check for obstructions in the fan or filters. Ensure the air purifier is placed on a level surface. If the noise persists, visit danby.com/support for further assistance.
Ensure the power cord is securely plugged in and the outlet has power. Check the unit’s power switch is turned on. If there is a reset button on the unit, press and hold for 30 seconds. If it air purifier still doesn’t turn on, visit danby.com/support for further assistance.
Check for any blockages hindering the fan’s movement. Check the control panel to see if other settings are adjusting. If the issue persists, visit danby.com/support for further assistance.
The majority of Danby air purifiers have reusable filters. We recommend cleaning the air filter every two weeks for efficient performance. In households with animals, the air filters may need to be cleaned more frequently and the external grills may need to be wiped to prevent blocked air flow. Do not operate without the air filter installed.
Replacement filters can be purchased on the Danby Air Purifier product page: https://www.danby.com/product-categories/air-purifiers/
Gently vacuum. Rinse the filter with warm water. Avoid harsh chemicals and excessive scrubbing. Allow the air filter to dry completely before reinstalling.