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Home / Customer Support / Request a Return

Request a Return

Request a Return

Please complete the form below

If you have purchased an order from Danby.com directly, please use this form to request a return.

Contact Information

First Name(Required)

Last Name(Required)

Email(Required)

Phone

Preferred Contact Method(Required)

Email

Phone

Order Information

Order Number #(Required)

Return Reason(Required)

Have you contacted our customer support?

To open a support case, please use the following form and complete it the best as possible for the best results.

Case Number

Can you provide the CASE number in which you worked with our consumer support agents

Damaged Unit Photo

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB.

Would you be able to send us a photo of your damaged unit for our reporting.

Return Reason - Other

Can you explain the reason for return, let's see if we can help!

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Our Addresses

Canada:

Danby Products Limited
5070 Whitelaw Rd
Guelph, Ontario
Canada, N1H 6Z9

United States:

Danby Products Inc.
1800 Production Dr
Findlay, Ohio
United States, 45840-5445

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