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Our Addresses


Danby Products Limited
5070 Whitelaw Rd
Guelph, Ontario
N1H 6Z9, Canada


Danby Products Inc.
P.O. Box 669
Findlay, Ohio 45840

Register Your Danby Purchase

Welcome to the Family

If you’re welcoming a new Danby Product into your home or entertainment space of choice, it’s an honour for us to welcome you into the Danby family.

While our products and our promises are made to last, we strongly encourage that you register your appliance at the time of purchase to ensure that you experience the same consistent care your product was designed and constructed with.

The Reason to Register

Safety First

Registering your product allows us to reach you instantly, in the very unlikely event a safety notice were ever to be issued. You and your product’s safety is paramount.

Accelerated Assistance

Prompt warranty service, in the rare event of an issue, will be provided to you if you’ve registered your product and filled out the form.

Keep in mind, warranty service can only be provided with your bill of sale as proof of purchase.

Ownership Support

If you were to ever experience an unfortunate occurrence (fire, flood, theft, etc.) your registration would helpfully serve as proof for an insurance loss claim.


Please check your model, and download the appropriate app for your device

Window Air Conditioners










Portable Air Conditioners






Parcel Guard



Product Manuals

To search for product manuals, use the search button on the top right corner of your screen. The product manual is located on the bottom right of the product's page.

Lookup Your Warranty

If you have not yet registered your product and received a warranty code, please register now.

Act now to purchase a
Platinum Extended Warranty

First, lookup your warranty

If you have not yet registered your product and received a warranty code, please register now.

Extended Warranty Quick Facts

  1. Platinum Extended Warranties are only available in Canada.Platinum Extended Warranties are non-refundable and non-transferable.
  2. Both the original manufacturer’s warranty and the Platinum Extended Warranty are valid only if accompanied by the original proof of purchase.
  3. Customers must register the product prior to purchasing a Platinum Extended Warranty.
  4. Replacement units provided by Danby Products are not eligible for Platinum Extended Warranty.

Some of the benefits are:

  • Enjoy the peace of mind that your investment is protected for up to 4 years beyond the original manufactures warranty.
  • No deductible. There are no additional costs or fees beyond the purchase price of our Platinum Extended Warranty.
  • Comprehensive Coverage. Full parts and labour coverage for the duration of the extended warranty.

Buy Parts

For replacement parts not covered under manufactures warranty please visit our Danby Appliance Parts website.

See your owner's manual for details.

Locate a Service Depot

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If you have purchased a dehumidifier manufactured by GD Midea on behalf of Danby, please visit this website or call 1-800-600-3055 to determine if your unit is affected. Depending on the age of your unit, GD Midea will provide a partial refund or replacement unit to purchasers of these dehumidifiers in exchange for consumers taking these products out of service.