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Warranty
5 years parts and labor coverage. Installation and/or yearly maintenance (cleaning) are not covered under warranty.
FAQs
We do not recommend using an extension cord.
Yes, please allow it to sit upright for 6 hours before plugging it in.
Please refer to the energy guide associated with your unit.
This is normal. If you feel like it is coming on too often, adjust your temperature setting.
Is it plugged in and turned on? Did you allow the unit to sit upright for 6 hours prior to plugging the unit in? If yes, to all of the above and it is still not cooling, please contact consumer care.
This varies based on unit and model. See your owner's manual for defrost type and instructions.
The temperature range varies based on model. Please consult your owner's manual or the product page on the website.
Garage ready means that the freezer is well insulated and equipped to handle temperature extremes in an enclosed garage. The garage must be enclosed so that the freezer is not subject to snow, rain and other environmental weather conditions not meant for an electrical appliance. The exterior temperature range that the garage ready freezers can operate within is 0F - 110F/-17C – 43C.
Danby’s refrigerators and freezers operate at a sound level between 35 and 46 decibels. This is within the normal decibel range for modern freezers.
