{"id":343,"date":"2021-10-18T08:38:09","date_gmt":"2021-10-18T08:38:09","guid":{"rendered":"https:\/\/www.danby.com\/en-us\/customer-support\/"},"modified":"2026-02-25T17:06:01","modified_gmt":"2026-02-25T17:06:01","slug":"support","status":"publish","type":"page","link":"https:\/\/www.danby.com\/en-us\/support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"343\" class=\"elementor elementor-343\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c746caf elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"1c746caf\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56a297fe\" data-id=\"56a297fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e4481c elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"1e4481c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4953ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f4953ea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f364c4f\" data-id=\"f364c4f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8bff05 elementor-widget elementor-widget-heading\" data-id=\"a8bff05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Please complete the form below and a member of our team will respond within two business days.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbff08a elementor-widget elementor-widget-shortcode\" data-id=\"dbff08a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_35' style='display:none'>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Please use our Web Submission Form - NetSuite (New 2026)<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_35'  action='\/en-us\/wp-json\/wp\/v2\/pages\/343' data-formid='35' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LfAtf8qAAAAAN_cnwJuxvmv2IKGV3Av2lCFxbV5' data-tabindex='0'><input id=\"input_6311518ffca586d1c2ed79165dc5eb3e\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_6311518ffca586d1c2ed79165dc5eb3e\" value=\"\"\/><\/div>\n                        <div class='gform-body gform_body'><div id='gform_fields_35' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_35_73\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_73'>Phone<\/label><div class='ginput_container'><input name='input_73' id='input_35_73' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_35_73'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_35_44\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"clearfix\"><\/div>\n<h3><b>Contact Information<\/b><\/h3><\/div><div id=\"field_35_1\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_1'>First Name:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_35_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_14\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_14'>Last Name:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_35_14' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_3\" class=\"gfield gfield--type-email gfield--width-third form-email form-third gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_3'>Email:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_35_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_35_65\" class=\"gfield gfield--type-phone gfield--width-five-twelfths gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_65'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_65' id='input_35_65' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_72\" class=\"gfield gfield--type-number gfield--width-quarter field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_72'>Ext. (if applicable)<\/label><div class='ginput_container ginput_container_number'><input name='input_72' id='input_35_72' type='number' step='any' min='0' max='9999' value='' class='large'      aria-invalid=\"false\" aria-describedby=\"gfield_instruction_35_72\" \/><div class='gfield_description instruction ' id='gfield_instruction_35_72'>Please enter a number from <strong>0<\/strong> to <strong>9999<\/strong>.<\/div><\/div><\/div><div id=\"field_35_56\" class=\"gfield gfield--type-section gsection section-breka field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_35_43\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"clearfix\"><\/div>\n<h3><b>Location Information<\/b><\/h3><\/div><div id=\"field_35_46\" class=\"gfield gfield--type-text gfield--width-full form-name form-third span-7 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_46'>Address:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_46' id='input_35_46' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_26\" class=\"gfield gfield--type-text gfield--width-full form-name form-third span-5 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_26'>Address 2:<\/label><div class='ginput_container ginput_container_text'><input name='input_26' id='input_35_26' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_17\" class=\"gfield gfield--type-text gfield--width-half form-name form-third span-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_17'>City:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_17' id='input_35_17' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_25\" class=\"gfield gfield--type-select gfield--width-half form-name form-third span-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_25'>State\/Province:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_25' id='input_35_25' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select State\/Province<\/option><option value='Alberta' >Alberta<\/option><option value='British Columbia' >British Columbia<\/option><option value='Manitoba' >Manitoba<\/option><option value='New Brunswick' >New Brunswick<\/option><option value='Newfoundland and Labrador' >Newfoundland and Labrador<\/option><option value='Northwest Territories' >Northwest Territories<\/option><option value='Nova Scotia' >Nova Scotia<\/option><option value='Nunavut' >Nunavut<\/option><option value='Ontario' >Ontario<\/option><option value='Prince Edward Island' >Prince Edward Island<\/option><option value='Quebec' >Quebec<\/option><option value='Saskatchewan' >Saskatchewan<\/option><option value='Yukon' >Yukon<\/option><\/select><\/div><\/div><div id=\"field_35_50\" class=\"gfield gfield--type-select gfield--width-full form-name form-third span-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_50'>State\/Province:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_50' id='input_35_50' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select State\/Province<\/option><option value='Alabama' >Alabama<\/option><option value='Alaska' >Alaska<\/option><option value='American Samoa' >American Samoa<\/option><option value='Arizona' >Arizona<\/option><option value='Arkansas' >Arkansas<\/option><option value='California' >California<\/option><option value='Colorado' >Colorado<\/option><option value='Connecticut' >Connecticut<\/option><option value='Delaware' >Delaware<\/option><option value='District of Columbia' >District of Columbia<\/option><option value='Florida' >Florida<\/option><option value='Georgia' >Georgia<\/option><option value='Guam' >Guam<\/option><option value='Hawaii' >Hawaii<\/option><option value='Idaho' >Idaho<\/option><option value='Illinois' >Illinois<\/option><option value='Indiana' >Indiana<\/option><option value='Iowa' >Iowa<\/option><option value='Kansas' >Kansas<\/option><option value='Kentucky' >Kentucky<\/option><option value='Louisiana' >Louisiana<\/option><option value='Maine' >Maine<\/option><option value='Maryland' >Maryland<\/option><option value='Massachusetts' >Massachusetts<\/option><option value='Michigan' >Michigan<\/option><option value='Minnesota' >Minnesota<\/option><option value='Mississippi' >Mississippi<\/option><option value='Missouri' >Missouri<\/option><option value='Montana' >Montana<\/option><option value='Nebraska' >Nebraska<\/option><option value='Nevada' >Nevada<\/option><option value='New Hampshire' >New Hampshire<\/option><option value='New Jersey' >New Jersey<\/option><option value='New Mexico' >New Mexico<\/option><option value='New York' >New York<\/option><option value='North Carolina' >North Carolina<\/option><option value='North Dakota' >North Dakota<\/option><option value='Northern Mariana Islands' >Northern Mariana Islands<\/option><option value='Ohio' >Ohio<\/option><option value='Oklahoma' >Oklahoma<\/option><option value='Oregon' >Oregon<\/option><option value='Pennsylvania' >Pennsylvania<\/option><option value='Puerto Rico' >Puerto Rico<\/option><option value='Rhode Island' >Rhode Island<\/option><option value='South Carolina' >South Carolina<\/option><option value='South Dakota' >South Dakota<\/option><option value='Tennessee' >Tennessee<\/option><option value='Texas' >Texas<\/option><option value='Utah' >Utah<\/option><option value='U.S. Virgin Islands' >U.S. Virgin Islands<\/option><option value='Vermont' >Vermont<\/option><option value='Virginia' >Virginia<\/option><option value='Washington' >Washington<\/option><option value='West Virginia' >West Virginia<\/option><option value='Wisconsin' >Wisconsin<\/option><option value='Wyoming' >Wyoming<\/option><option value='Armed Forces Americas' >Armed Forces Americas<\/option><option value='Armed Forces Europe' >Armed Forces Europe<\/option><option value='Armed Forces Pacific' >Armed Forces Pacific<\/option><\/select><\/div><\/div><div id=\"field_35_51\" class=\"gfield gfield--type-select gfield--width-full form-name form-third span-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_51'>State\/Province:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_51' id='input_35_51' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select State\/Province<\/option><option value='AG' >Aguascalientes<\/option><option value='BN' >Baja California<\/option><option value='BS' >Baja California Sur<\/option><option value='CM' >Campeche<\/option><option value='CP' >Chiapas<\/option><option value='CH' >Chihuahua<\/option><option value='CA' >Coahuila<\/option><option value='CL' >Colima<\/option><option value='CX' >Mexico City<\/option><option value='DU' >Durango<\/option><option value='GJ' >Guanajuato<\/option><option value='GR' >Guerrero<\/option><option value='HI' >Hidalgo<\/option><option value='JA' >Jalisco<\/option><option value='MX' >M\u00e9xico<\/option><option value='MC' >Michoac\u00e1n<\/option><option value='MR' >Morelos<\/option><option value='NA' >Nayarit<\/option><option value='NL' >Nuevo Le\u00f3n<\/option><option value='OA' >Oaxaca<\/option><option value='PU' >Puebla<\/option><option value='QE' >Quer\u00e9taro<\/option><option value='QR' >Quintana Roo<\/option><option value='SL' >San Luis Potos\u00ed<\/option><option value='SI' >Sinaloa<\/option><option value='SO' >Sonora<\/option><option value='TB' >Tabasco<\/option><option value='TM' >Tamaulipas<\/option><option value='TL' >Tlaxcala<\/option><option value='VE' >Veracruz<\/option><option value='YU' >Yucat\u00e1n<\/option><option value='ZA' >Zacatecas<\/option><\/select><\/div><\/div><div id=\"field_35_20\" class=\"gfield gfield--type-select gfield--width-half form-name form-third span-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_20'>Country<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_20' id='input_35_20' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select a Country<\/option><option value='CA' selected='selected'>Canada<\/option><option value='US' >United States<\/option><option value='MX' >Mexico<\/option><\/select><\/div><\/div><div id=\"field_35_34\" class=\"gfield gfield--type-text gfield--width-half form-name form-third span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_34'>Postal Code:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_34' id='input_35_34' type='text' value='' class='large'    placeholder='___ ___' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_52\" class=\"gfield gfield--type-text gfield--width-full form-name form-third span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_52'>Zip Code<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_52' id='input_35_52' type='text' value='' class='large'    placeholder='Valide zip code (12345 or 12345-6789)' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_53\" class=\"gfield gfield--type-text gfield--width-full form-name form-third span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_53'>Postal Code<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_53' id='input_35_53' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_41\" class=\"gfield gfield--type-select gfield--width-full form-name form-third span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_41'>Preferred Language<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_41' id='input_35_41' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select<\/option><option value='1' >English<\/option><option value='2' >French<\/option><option value='3' >Spanish<\/option><\/select><\/div><\/div><div id=\"field_35_32\" class=\"gfield gfield--type-select gfield--width-full form-name form-third field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_32'>Subscribe to Mailing List<\/label><div class='ginput_container ginput_container_select'><select name='input_32' id='input_35_32' class='large gfield_select'     aria-invalid=\"false\" ><option value=''  class='gf_placeholder'>Select<\/option><option value='T' selected='selected'>Yes, I\u2019d like to receive Danby\u00ae product updates.<\/option><option value='F' >No, I am not interested<\/option><\/select><\/div><\/div><div id=\"field_35_57\" class=\"gfield gfield--type-section gsection section-breka field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_35_31\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"block-info\"><\/div>\n<h3><b>Inquiry Information<\/b><\/h3>\n<p>Let us know about your question or concern<\/p><\/div><div id=\"field_35_11\" class=\"gfield gfield--type-select gfield--width-full form-inquiry-topics form-third form-select span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_11'>Inquiry Topic:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_11' id='input_35_11' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Please select<\/option><option value='13' >I have an inquiry about my Danby Unit<\/option><option value='1' >I Have a General question<\/option><option value='14' >Sales Inquiry (I want to buy a Danby product)<\/option><option value='3' >Buy Parts<\/option><\/select><\/div><\/div><div id=\"field_35_39\" class=\"gfield gfield--type-select gfield--width-full form-inquiry-topics form-third form-select span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_39'>I am A<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_39' id='input_35_39' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Please select<\/option><option value='4' >Customer<\/option><option value='19' >Servicer<\/option><option value='12' >Dealer<\/option><option value='12' >Retailer<\/option><option value='28' >Other<\/option><\/select><\/div><\/div><div id=\"field_35_9\" class=\"gfield gfield--type-textarea gfield--width-full form-message gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_9'>Message:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_35_9' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_35_58\" class=\"gfield gfield--type-section gsection section-breka field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_35_35\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"prod-block\"><\/div>\n<h3><b>Product Information<\/b><\/h3><\/div><div id=\"field_35_37\" class=\"gfield gfield--type-select gfield--width-full span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_37'>Type of Product<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_37' id='input_35_37' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select A Product Type<\/option><option value='26' >Accessories<\/option><option value='13' >AC (Window)<\/option><option value='15' >AC (Portable)<\/option><option value='95' >AC (Mini-Split)<\/option><option value='16' >Air Purifiers<\/option><option value='21' >Beverage Centre<\/option><option value='11' >Chest Freezer<\/option><option value='14' >Dehumidifier<\/option><option value='19' >Dishwasher<\/option><option value='18' >Dryer<\/option><option value='10' >Electric Stove\/Range<\/option><option value='9' >Gas Stove\/Range<\/option><option value='27' >Home Herb Grower<\/option><option value='23' >Ice Maker<\/option><option value='20' >Kegerator<\/option><option value='17' >Microwave<\/option><option value='59' >Parcel Guard\/Mailbox<\/option><option value='69' >Parts (Buy Parts)<\/option><option value='50' >Refrigerators<\/option><option value='20' >Specialty<\/option><option value='18' >Washing Machine<\/option><option value='22' >Wine Cooler<\/option><option value='12' >Upright Freezer<\/option><option value='69' >Other<\/option><\/select><\/div><\/div><div id=\"field_35_55\" class=\"gfield gfield--type-select gfield--width-full span-6 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_55'>If  you have<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_55' id='input_35_55' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select a Option<\/option><option value='111' >Registered your product on Danby.com<\/option><option value='112' >haven&#039;t registered your product on Danby.com<\/option><\/select><\/div><\/div><div id=\"field_35_36\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Please fill out your DAN\/SIL warranty number below, located in your confirmation email.<\/div><div id=\"field_35_28\" class=\"gfield gfield--type-text form-place-of-purchase form-third field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_28'>Warranty \/ Registration Number<\/label><div class='ginput_container ginput_container_text'><input name='input_28' id='input_35_28' type='text' value='' class='large'    placeholder='ex. DAN105060348'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_10\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"clearfix\"><\/div><p>If you have haven't registered your product on Danby.com. Please fill your product information below<\/p><\/div><div id=\"field_35_2\" class=\"gfield gfield--type-text gfield--width-full form-model-number form-third span-4 gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_2'>Model Number:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_35_2' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_60\" class=\"gfield gfield--type-text gfield--width-full form-model-number form-third span-4 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_60'>Model Number:<\/label><div class='ginput_container ginput_container_text'><input name='input_60' id='input_35_60' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_5\" class=\"gfield gfield--type-text gfield--width-full form-serial-number form-third span-4 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_5'>Serial Number:<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_35_5' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_7\" class=\"gfield gfield--type-text gfield--width-half form-place-of-purchase form-third span-4 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_7'>Place of Purchase:<\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_35_7' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_12\" class=\"gfield gfield--type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-half form-date-of-purchase span-12 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_12'>Date of Purchase:<\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_12' id='input_35_12' type='text' value='' class='datepicker gform-datepicker mdy datepicker_with_icon gdatepicker_with_icon'   placeholder='mm\/dd\/yyyy' aria-describedby=\"input_35_12_date_format\" aria-invalid=\"false\" \/>\n                            <span id='input_35_12_date_format' class='screen-reader-text'>MM slash DD slash YYYY<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_35_12' class='gform_hidden' value='https:\/\/www.danby.com\/en-us\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><div id=\"field_35_42\" class=\"gfield gfield--type-text gfield--width-full form-place-of-purchase form-third span-6 field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_42'>Order Number:<\/label><div class='ginput_container ginput_container_text'><input name='input_42' id='input_35_42' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_35_38\" class=\"gfield gfield--type-fileupload field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_35_38'>Proof of Purchase<\/label><div class='gfield_description' id='gfield_description_35_38'>Note: required for all warranty claims<\/div><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='10485760' \/><input name='input_38' id='input_35_38' type='file' class='medium' aria-describedby=\"gfield_upload_rules_35_38 gfield_description_35_38\" onchange='javascript:gformValidateFileSize( this, 10485760 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_35_38'>Accepted file types: jpg, jpeg, png, gif, pdf, bmp, Max. file size: 10 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_35_38'><\/div> <\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_35' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_35' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_35' id='gform_theme_35' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_35' id='gform_style_settings_35' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_35' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='35' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_35' value='WyJbXSIsImUzZTI2M2FmNjE2ZTFlMDMxNWNhZmEyZjk5OWUxYWUwIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_35' id='gform_target_page_number_35' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_35' id='gform_source_page_number_35' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 35, 'https:\/\/www.danby.com\/en-us\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_35').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_35');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_35').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_35').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_35').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_35').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_35').val();gformInitSpinner( 35, 'https:\/\/www.danby.com\/en-us\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [35, current_page]);window['gf_submitting_35'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_35').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [35]);window['gf_submitting_35'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_35').text());}else{jQuery('#gform_35').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"35\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_35\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_35\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_35\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 35, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f6ffa66\" data-id=\"f6ffa66\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aee7d42 elementor-widget elementor-widget-heading\" data-id=\"aee7d42\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Danby Appliances Address<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c1bb8ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1bb8ff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ff18ac2\" data-id=\"ff18ac2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41c939f elementor-widget elementor-widget-heading\" data-id=\"41c939f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Guelph, ON - Home Office<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5bf544 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a5bf544\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Address: <br \/><\/b>Danby Products Ltd, 5070 Whitelaw Rd Guelph, ON N1H 6Z9<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-248af87 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"248af87\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c52f837\" data-id=\"c52f837\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9975ea1 elementor-widget elementor-widget-heading\" data-id=\"9975ea1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Findlay, OH<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6028db elementor-widget elementor-widget-text-editor\" data-id=\"b6028db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Address:<br \/><\/b>Danby Products Ltd., 1800, Production Dr., Findlay, OH 45840-5445<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25eb934 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25eb934\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad24495\" data-id=\"ad24495\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee0936c elementor-widget elementor-widget-heading\" data-id=\"ee0936c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parts &amp; Service Disclaimer  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d777b72 elementor-widget elementor-widget-text-editor\" data-id=\"d777b72\" data-element_type=\"widget\" id=\"parts-service-disclaimer\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Danby has a longstanding commitment to supporting our products well beyond the point of sale. While Danby does not guarantee availability of all parts indefinitely, service manuals for every model, or availability of service technicians in all areas, Danby takes pride in maintaining a robust inventory of parts for a reasonable length of time as well as offering reliable service solutions to ensure our customers receive the high level of support they expect. We also provide a variety of warranty options to Do the Right Thing.<\/p><p>For parts listings and availability, visit our parts website (<a href=\"https:\/\/www.danbyapplianceparts.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.danbyapplianceparts.com\/<\/a>). For warranty length and terms and elementary maintenance, please see your appliance\u2019s owner\u2019s manual.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0d3d0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0d3d0a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5432333\" data-id=\"5432333\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fb156bc elementor-widget elementor-widget-heading\" data-id=\"1fb156bc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Important Safety Recall<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c3a16cb elementor-widget elementor-widget-text-editor\" data-id=\"4c3a16cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIf you have purchased a dehumidifier manufactured by GD Midea on behalf of Danby, please visit <a href=\"https:\/\/www.recallrtr.com\/dehumidifier\" target=\"blank\">this website<\/a> or call 1-800-600-3055 to determine if your unit is affected. Depending on the age of your unit, GD Midea will provide a partial refund or replacement unit to purchasers of these dehumidifiers in exchange for consumers taking these products out of service.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Please complete the form below and a member of our team will respond within two business days. Danby Appliances Address Guelph, ON &#8211; Home Office Address: Danby Products Ltd, 5070 Whitelaw Rd Guelph, ON N1H 6Z9 Findlay, OH Address:Danby Products Ltd., 1800, Production Dr., Findlay, OH 45840-5445 Parts &amp; Service Disclaimer Danby has a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-343","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Support | Danby Appliances - USA<\/title>\n<meta name=\"description\" content=\"Contact a Danby customer service representative for questions or concerns about products, manuals, warranties, parts, or service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.danby.com\/en-us\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support | Danby Appliances - USA\" \/>\n<meta property=\"og:description\" content=\"Contact a Danby customer service representative for questions or concerns about products, manuals, warranties, parts, or service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.danby.com\/en-us\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Danby - USA - English\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DanbyAppliances\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-25T17:06:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/03\/14132328\/Danby75Year_OG.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@DanbyAppliance\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"url\":\"https:\/\/www.danby.com\/en-us\/support\/\",\"name\":\"Customer Support | Danby Appliances - USA\",\"isPartOf\":[],\"datePublished\":\"2021-10-18T08:38:09+00:00\",\"dateModified\":\"2026-02-25T17:06:01+00:00\",\"description\":\"Contact a Danby customer service representative for questions or concerns about products, manuals, warranties, parts, or service.\",\"breadcrumb\":[],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.danby.com\/en-us\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.danby.com\/en-us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Support\"}]},{\"@type\":\"WebSite\",\"url\":\"https:\/\/www.danby.com\/en-us\/\",\"name\":\"Danby - USA - English\",\"description\":\"Leader in Refrigeration and Specialty Appliances\",\"publisher\":[],\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.danby.com\/en-us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"name\":\"Danby Appliances\",\"url\":\"https:\/\/www.danby.com\/en-us\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/02\/10141309\/Danby75Year-logo.png\",\"contentUrl\":\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/02\/10141309\/Danby75Year-logo.png\",\"width\":470,\"height\":110,\"caption\":\"Danby Appliances\"},\"image\":[],\"sameAs\":[\"https:\/\/www.facebook.com\/DanbyAppliances\",\"https:\/\/x.com\/DanbyAppliance\",\"https:\/\/instagram.com\/danbyappliances\/\",\"https:\/\/www.linkedin.com\/company\/danbyappliances\",\"https:\/\/www.pinterest.ca\/danbyappliances\/\",\"https:\/\/www.youtube.com\/user\/DanbyProducts\",\"https:\/\/en.wikipedia.org\/wiki\/Danby_(appliances)\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Support | Danby Appliances - USA","description":"Contact a Danby customer service representative for questions or concerns about products, manuals, warranties, parts, or service.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.danby.com\/en-us\/support\/","og_locale":"en_US","og_type":"article","og_title":"Customer Support | Danby Appliances - USA","og_description":"Contact a Danby customer service representative for questions or concerns about products, manuals, warranties, parts, or service.","og_url":"https:\/\/www.danby.com\/en-us\/support\/","og_site_name":"Danby - USA - English","article_publisher":"https:\/\/www.facebook.com\/DanbyAppliances","article_modified_time":"2026-02-25T17:06:01+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/03\/14132328\/Danby75Year_OG.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@DanbyAppliance","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","url":"https:\/\/www.danby.com\/en-us\/support\/","name":"Customer Support | Danby Appliances - USA","isPartOf":[],"datePublished":"2021-10-18T08:38:09+00:00","dateModified":"2026-02-25T17:06:01+00:00","description":"Contact a Danby customer service representative for questions or concerns about products, manuals, warranties, parts, or service.","breadcrumb":[],"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.danby.com\/en-us\/support\/"]}]},{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.danby.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Customer Support"}]},{"@type":"WebSite","url":"https:\/\/www.danby.com\/en-us\/","name":"Danby - USA - English","description":"Leader in Refrigeration and Specialty Appliances","publisher":[],"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.danby.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","name":"Danby Appliances","url":"https:\/\/www.danby.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","url":"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/02\/10141309\/Danby75Year-logo.png","contentUrl":"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/02\/10141309\/Danby75Year-logo.png","width":470,"height":110,"caption":"Danby Appliances"},"image":[],"sameAs":["https:\/\/www.facebook.com\/DanbyAppliances","https:\/\/x.com\/DanbyAppliance","https:\/\/instagram.com\/danbyappliances\/","https:\/\/www.linkedin.com\/company\/danbyappliances","https:\/\/www.pinterest.ca\/danbyappliances\/","https:\/\/www.youtube.com\/user\/DanbyProducts","https:\/\/en.wikipedia.org\/wiki\/Danby_(appliances)"]}]}},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/pages\/343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/comments?post=343"}],"version-history":[{"count":0,"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/pages\/343\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.danby.com\/en-us\/wp-json\/wp\/v2\/media?parent=343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}