{"id":16488,"date":"2022-05-06T19:24:21","date_gmt":"2022-05-06T19:24:21","guid":{"rendered":"https:\/\/www.danby.com\/en-us\/?page_id=16488"},"modified":"2022-05-06T20:35:58","modified_gmt":"2022-05-06T20:35:58","slug":"parcel-guard","status":"publish","type":"page","link":"https:\/\/www.danby.com\/en-us\/support\/parcel-guard\/","title":{"rendered":"Parcel Guard Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16488\" class=\"elementor elementor-16488\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e59e998 elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"e59e998\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fad20a7\" data-id=\"3fad20a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a262657 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"6a262657\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Parcel Guard Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76d18e93 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76d18e93\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-15566c5a\" data-id=\"15566c5a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61681d7a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"61681d7a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Installation-Instructions\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-screwdriver\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Installation Instructions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-5638bfaa\" data-id=\"5638bfaa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cb33512 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6cb33512\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#app-setup\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-app-store-ios\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">App Setup<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-438ac222\" data-id=\"438ac222\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e14a8c7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6e14a8c7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Troubleshooting\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clipboard-list\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Troubleshooting<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-21a5feef\" data-id=\"21a5feef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b79a3f2 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2b79a3f2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#alexa-google-setup\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-assistive-listening-systems\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Alexa\/Google Setup<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b04f503 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b04f503\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca4739f\" data-id=\"ca4739f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-732647fb elementor-widget elementor-widget-heading\" data-id=\"732647fb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Features, Setup &amp; Installation Video<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-551deb87 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"551deb87\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e50560c\" data-id=\"1e50560c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79091b7c elementor-widget elementor-widget-video\" data-id=\"79091b7c\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=oXHOWSMKzQM&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3899df65 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3899df65\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26f57e7\" data-id=\"26f57e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44c1d66d elementor-widget elementor-widget-menu-anchor\" data-id=\"44c1d66d\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Installation-Instructions\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13092fb2 elementor-widget elementor-widget-heading\" data-id=\"13092fb2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Installation Instructions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3edeea3b elementor-widget elementor-widget-text-editor\" data-id=\"3edeea3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are two methods that can be used to install the Danby Parcel Guard, depending on what installation location is available. Decide which option is best for your chosen location and follow the steps below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5f20e11d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f20e11d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6fd7cd09\" data-id=\"6fd7cd09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4407e291 elementor-widget elementor-widget-heading\" data-id=\"4407e291\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A. Secured through the rear<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5081f738 elementor-widget elementor-widget-text-editor\" data-id=\"5081f738\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Use a power drill and a 1\/4\u201d drill bit to create<br \/>holes in the marked locations on the back wall<br \/>of the Danby Parcel Guard.<\/li><li>Place the Danby Parcel Guard against the wall or<br \/>structure that it will be secured to.<\/li><li>Use a pen or pencil to mark the hole locations<br \/>through the drilled holes.<\/li><li>Move the Danby Parcel Guard out of the way and then<br \/>use a power drill and a 1\/4\u201d drill bit to create<br \/>guide holes for the bolts or screws, at least 2.5\u201d<br \/>deep for wood screws and at least 3.75\u201d deep<br \/>for concrete bolts.<\/li><li>Replace the Danby Parcel Guard and insert the wood<br \/>screws or concrete bolts with washers into the<br \/>holes. Use a wrench to tighten the wood screw.<br \/>Tighten the nut on the concrete bolts and the<br \/>sleeves will expand to secure the bolt.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-528407d2\" data-id=\"528407d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6188749f elementor-widget elementor-widget-heading\" data-id=\"6188749f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">B. Secured through the bottom<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e655d86 elementor-widget elementor-widget-text-editor\" data-id=\"1e655d86\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Remove the platform at the bottom of the Parcel<br \/>Guard. Two holes are pre-drilled in the bottom<br \/>of the box.<\/li><li>Place the Danby Parcel Guard on the floor or structure<br \/>that it will be secured to.<\/li><li>Use a pen or pencil to mark the hole locations<br \/>through the drilled holes.<\/li><li>Move the Danby Parcel Guard out of the way and then<br \/>use a power drill and a 1\/4\u201d drill bit to create<br \/>guide holes for the bolts or screws, at least 2.5\u201d<br \/>deep for wood screws and at least 3.75\u201d deep<br \/>for concrete bolts.<\/li><li>Replace the Danby Parcel Guard and insert the wood<br \/>screws or concrete bolts with washers into the<br \/>holes. Use a wrench to tighten the wood screw.<br \/>Tighten the nut on the concrete bolts and the<br \/>sleeves will expand to secure the bolt.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-309d03af elementor-widget elementor-widget-image\" data-id=\"309d03af\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"547\" height=\"428\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192323\/parcelguarddigram.png\" class=\"attachment-large size-large wp-image-16492\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192323\/parcelguarddigram.png 547w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192323\/parcelguarddigram-300x235.png 300w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192323\/parcelguarddigram-85x67.png 85w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192323\/parcelguarddigram-64x50.png 64w\" sizes=\"(max-width: 547px) 100vw, 547px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9470ff2 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9470ff2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28d90d62\" data-id=\"28d90d62\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ea90d7a elementor-widget elementor-widget-menu-anchor\" data-id=\"6ea90d7a\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"app-setup\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0bfaea elementor-widget elementor-widget-heading\" data-id=\"2d0bfaea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Danby Parcel Guard Application Setup<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19680df3 elementor-widget elementor-widget-heading\" data-id=\"19680df3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Install the Danby Parcel Guard App<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8170a38 elementor-widget elementor-widget-text-editor\" data-id=\"8170a38\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use the App Store and Google Play links below to download the application to your device.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44e586ca elementor-widget elementor-widget-image\" data-id=\"44e586ca\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/ca\/app\/parcel-guard\/id1463429478\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"59\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192325\/app_store-1.png\" class=\"attachment-large size-large wp-image-16493\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192325\/app_store-1.png 200w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192325\/app_store-1-85x25.png 85w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192325\/app_store-1-64x19.png 64w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-337a4ae9 elementor-widget elementor-widget-image\" data-id=\"337a4ae9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=danby.parcelguard.com\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"59\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06180056\/googleplay.png\" class=\"attachment-large size-large wp-image-16457\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06180056\/googleplay.png 200w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06180056\/googleplay-85x25.png 85w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06180056\/googleplay-64x19.png 64w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ceb30ec elementor-widget elementor-widget-heading\" data-id=\"5ceb30ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2) Allow Notifications<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7fede106 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fede106\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6d6cac8a\" data-id=\"6d6cac8a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68779d46 elementor-widget elementor-widget-text-editor\" data-id=\"68779d46\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once you\u2019ve downloaded your Danby Parcel Guard app, you will be asked to enable notification on the first launch. Enabling notifications gives your Danby Parcel Guard the ability to update you on activity happening with or near your Danby Parcel Guard. This will allow the app to send you delivery updates, motion detected and software update notifications!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4510a73b\" data-id=\"4510a73b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c7cdfd8 elementor-widget elementor-widget-image\" data-id=\"7c7cdfd8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"170\" height=\"300\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192328\/ParcelGuard_Notifications-170x300.png\" class=\"attachment-medium size-medium wp-image-16494\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192328\/ParcelGuard_Notifications-170x300.png 170w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192328\/ParcelGuard_Notifications-48x85.png 48w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192328\/ParcelGuard_Notifications-64x113.png 64w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192328\/ParcelGuard_Notifications.png 436w\" sizes=\"(max-width: 170px) 100vw, 170px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b40dbc5 elementor-widget elementor-widget-heading\" data-id=\"2b40dbc5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3) Create your account, or sign into an existing account<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bf2bda5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf2bda5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7e5ef265\" data-id=\"7e5ef265\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-269f1c96 elementor-widget elementor-widget-text-editor\" data-id=\"269f1c96\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upon setup you will be asked to create or sign in to an existing account. If this is your first Danby Parcel Guard then you will need to create an account. If you already own a Danby Parcel Guard you can sign into your existing account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4ddc3424\" data-id=\"4ddc3424\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27028a85 elementor-widget elementor-widget-image\" data-id=\"27028a85\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-300x300.png\" class=\"attachment-medium size-medium wp-image-16495\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-300x300.png 300w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-1022x1024.png 1022w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-150x150.png 150w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-768x770.png 768w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-1533x1536.png 1533w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-2044x2048.png 2044w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-600x601.png 600w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-85x85.png 85w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192330\/Appstore_Homescreen_pixel_very_silver_portrait-64x64.png 64w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e43d44a elementor-widget elementor-widget-heading\" data-id=\"5e43d44a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4) Connect your phone to the Danby Parcel Guard Hotspot<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3430230e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3430230e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-796ce851\" data-id=\"796ce851\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d0a2d27 elementor-widget elementor-widget-text-editor\" data-id=\"1d0a2d27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In order to setup your Danby Parcel guard to your network, we first need to communicate with the device directly. To do this, we need to connect to the device\u2019s active hotspot.<\/p><p>The best way to complete this is go to your phone settings, and go to your network settings. You should see a wireless network that starts with \u201c<strong>DNBC<\/strong>_\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-69e8eca9\" data-id=\"69e8eca9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6aa499b2 elementor-widget elementor-widget-image\" data-id=\"6aa499b2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"170\" height=\"300\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192341\/Hotspot-parcelguard-170x300.png\" class=\"attachment-medium size-medium wp-image-16496\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192341\/Hotspot-parcelguard-170x300.png 170w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192341\/Hotspot-parcelguard-48x85.png 48w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192341\/Hotspot-parcelguard-64x113.png 64w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192341\/Hotspot-parcelguard.png 294w\" sizes=\"(max-width: 170px) 100vw, 170px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eb8b10b elementor-widget elementor-widget-heading\" data-id=\"1eb8b10b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5) Join the Danby Parcel Guard to your network<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2dfb4bf7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2dfb4bf7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6b760cea\" data-id=\"6b760cea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77bd00d2 elementor-widget elementor-widget-text-editor\" data-id=\"77bd00d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once you are connected to your Danby Parcel Guard, return to the application setup screen. You should see the following screen with your serial number of your unit.<\/p><p>Scroll though the list until you find your home network. If you cannot find your network, please see troubleshooting section of \u201cCan\u2019t locate my network\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fc62aa9\" data-id=\"4fc62aa9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52af7051 elementor-widget elementor-widget-image\" data-id=\"52af7051\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"169\" height=\"300\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192343\/ConnecttoNetwork-169x300.png\" class=\"attachment-medium size-medium wp-image-16497\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192343\/ConnecttoNetwork-169x300.png 169w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192343\/ConnecttoNetwork-48x85.png 48w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192343\/ConnecttoNetwork-64x114.png 64w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192343\/ConnecttoNetwork.png 284w\" sizes=\"(max-width: 169px) 100vw, 169px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a8cac12 elementor-widget elementor-widget-heading\" data-id=\"1a8cac12\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6) Initial Setup Complete<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9a91221 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a91221\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31ca7f3f\" data-id=\"31ca7f3f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d01102a elementor-widget elementor-widget-text-editor\" data-id=\"d01102a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you get the following screen, you have completed your setup and your Danby Parcel Guard is ready to use.<\/p><p>If you weren\u2019t able to complete setup. Please see our troubleshooting guide here, or\u00a0<a href=\"https:\/\/www.danbyparcelguard.com\/contact-us\/\">contact us<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-71cfe4a6\" data-id=\"71cfe4a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31d88dab elementor-widget elementor-widget-image\" data-id=\"31d88dab\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"164\" height=\"300\" src=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192347\/ConnecttoNetworkcomplete-164x300.png\" class=\"attachment-medium size-medium wp-image-16498\" alt=\"\" srcset=\"https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192347\/ConnecttoNetworkcomplete-164x300.png 164w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192347\/ConnecttoNetworkcomplete-46x85.png 46w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192347\/ConnecttoNetworkcomplete-64x117.png 64w, https:\/\/cdnweb.danby.com\/wp-content\/uploads\/sites\/3\/2022\/05\/06192347\/ConnecttoNetworkcomplete.png 278w\" sizes=\"(max-width: 164px) 100vw, 164px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d6b4b8e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d6b4b8e\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-164c830b\" data-id=\"164c830b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fb4ec73 elementor-widget elementor-widget-menu-anchor\" data-id=\"7fb4ec73\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Troubleshooting\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ffb526c elementor-widget elementor-widget-heading\" data-id=\"2ffb526c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Troubleshooting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b70b3f elementor-widget elementor-widget-accordion\" data-id=\"18b70b3f\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4141\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4141\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">LED Lights blinking (Error Codes)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4141\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4141\"><table width=\"572\"><tbody><tr><th>LED Lights<\/th><th>Device Mode<\/th><\/tr><tr><td>Steady Magenta<\/td><td>AP Mode<\/td><\/tr><tr><td>Green blink every 1 sec<\/td><td>Device is attempting to connect to a router<\/td><\/tr><tr><td>Magenta blink every 1 sec<\/td><td>Device connected to router but no internet connectivity<\/td><\/tr><tr><td>Blue blink every 1 sec<\/td><td>Device trying to register to cloud<\/td><\/tr><tr><td>Steady Blue<\/td><td>Device Registered on Cloud<\/td><\/tr><tr><td>Yellow blink every 1 sec<\/td><td>Barcode Scanning<\/td><\/tr><tr><td>White blink<\/td><td>Motion detection<\/td><\/tr><tr><td>Cyan blink every 1 sec<\/td><td>Firmware Upgrading<\/td><\/tr><tr><td>Red blink every 1 sec<\/td><td>Theft detection<\/td><\/tr><tr><td>Yellow LED Steady<\/td><td>Factory Reset\/Board Powered up<\/td><\/tr><\/tbody><\/table><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4142\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4142\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">No power<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4142\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4142\"><ul><li>A fuse may be blown or the circuit breaker tripped<\/li><li>Plug not fully inserted into the wall outlet<\/li><li>The battery needs to be replaced<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4143\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4143\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Poor video quality or response time<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4143\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4143\"><ul><li>Check the wireless signal strength<\/li><li>Ensure that the internet upload speed available is &gt;1Mbps<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4144\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4144\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Lower door will not open when pressing unlock in app<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4144\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4144\"><ul><li>If the temperature is very cold, the lock may have frozen<\/li><li>The lock may need to be oiled<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4145\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4145\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Lower door says open in the app when it is closed<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4145\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4145\"><ul><li>Ensure the lock on the lower door is fully engaged<\/li><li>Unlock the door, open and close the door to ensure it is fully closed, then try to lock it again<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4146\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4146\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Upper door will not open<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4146\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4146\"><p>Ensure the lower compartment is empty and that there are no packages blocking the closing mechanism<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4147\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4147\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I factory reset?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4147\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4147\"><p>To reset the unit press and hold the reset button, located inside the unit behind the lock, for 30 seconds.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"LED Lights blinking (Error Codes)\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<table width=\\\"572\\\"><tbody><tr><th>LED Lights<\\\/th><th>Device Mode<\\\/th><\\\/tr><tr><td>Steady Magenta<\\\/td><td>AP Mode<\\\/td><\\\/tr><tr><td>Green blink every 1 sec<\\\/td><td>Device is attempting to connect to a router<\\\/td><\\\/tr><tr><td>Magenta blink every 1 sec<\\\/td><td>Device connected to router but no internet connectivity<\\\/td><\\\/tr><tr><td>Blue blink every 1 sec<\\\/td><td>Device trying to register to cloud<\\\/td><\\\/tr><tr><td>Steady Blue<\\\/td><td>Device Registered on Cloud<\\\/td><\\\/tr><tr><td>Yellow blink every 1 sec<\\\/td><td>Barcode Scanning<\\\/td><\\\/tr><tr><td>White blink<\\\/td><td>Motion detection<\\\/td><\\\/tr><tr><td>Cyan blink every 1 sec<\\\/td><td>Firmware Upgrading<\\\/td><\\\/tr><tr><td>Red blink every 1 sec<\\\/td><td>Theft detection<\\\/td><\\\/tr><tr><td>Yellow LED Steady<\\\/td><td>Factory Reset\\\/Board Powered up<\\\/td><\\\/tr><\\\/tbody><\\\/table>\"}},{\"@type\":\"Question\",\"name\":\"No power\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>A fuse may be blown or the circuit breaker tripped<\\\/li><li>Plug not fully inserted into the wall outlet<\\\/li><li>The battery needs to be replaced<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Poor video quality or response time\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>Check the wireless signal strength<\\\/li><li>Ensure that the internet upload speed available is &gt;1Mbps<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Lower door will not open when pressing unlock in app\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>If the temperature is very cold, the lock may have frozen<\\\/li><li>The lock may need to be oiled<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Lower door says open in the app when it is closed\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>Ensure the lock on the lower door is fully engaged<\\\/li><li>Unlock the door, open and close the door to ensure it is fully closed, then try to lock it again<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Upper door will not open\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Ensure the lower compartment is empty and that there are no packages blocking the closing mechanism<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I factory reset?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To reset the unit press and hold the reset button, located inside the unit behind the lock, for 30 seconds.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ccfe22 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ccfe22\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55463273\" data-id=\"55463273\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ea61496 elementor-widget elementor-widget-menu-anchor\" data-id=\"5ea61496\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"alexa-google-setup\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60c8dd5b elementor-widget elementor-widget-heading\" data-id=\"60c8dd5b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Google Home\/Amazon Alexa Voice Assistant Set-up<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da3b806 elementor-widget elementor-widget-text-editor\" data-id=\"3da3b806\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>On Cloud , Alexa Skills and Google Home Actions are<br \/>integrated<\/li><li>User can link the Danby account with both voice apps and fetch below data:<ul><li>Count of expected parcels by Danby Parcel Guard name and specific date<\/li><li>Count of recently delivered parcels in the last 24 hours.<\/li><\/ul><\/li><li>Unlock the Danby Parcel Guard using four digit voice pin [ This is mandatory to unlock Danby Parcel Guard lid and also its standard followed by the skills to have pin functionality]<ul><li>Reset the four digit voice pin<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa54123 elementor-widget elementor-widget-accordion\" data-id=\"2aa54123\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7151\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7151\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Amazon Alex Setup & Skills<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7151\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7151\"><ul><li>Install Amazon Alexa app from play store<\/li><li>Login using Amazon account and add Amazon Echo device in Amazon Alexa app<\/li><li>Navigate to Menu-&gt;Skills and Games -&gt; Search for \u201cDanby Parcel Guard\u201d and select Danby Parcel Guard skill.<\/li><li>To Link Account -&gt; Click on \u201cEnable to Use\u201d and the user will be navigated to Danby Sign-In Page.<\/li><li>Enter Danby account credentials and Danby Parcel Guard will be successfully linked.<\/li><li>Reset the four digit voice pin<br \/><br \/><br \/><\/li><li>Users can ask to unlock, and count number of expected parcels or recently delivered parcels.<\/li><li>E.g \u2013 To know expected parcels count \u2013<ul><li>\u201cAlexa, Open Danby Parcel Guard<\/li><li>\u201cExpected parcels for me or Expected parcels for device &lt;devicename&gt; \u201c<\/li><\/ul><\/li><li>E.g \u2013 To open Danby Parcel Guard \u2013<ul><li>\u201cAlexa, Open Danby Parcel Guard\u201d<br \/><br \/><\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7152\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7152\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Google Assistant Setup & Actions<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7152\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7152\"><p>Note: Google Home only supports Google Accounts and G-Suite Accounts.<\/p><ul><li>Install Google Home app and login using Google Account or G-Suite<br \/>Account<\/li><li>Add Google Home Device<\/li><li>Ask Google Home, \u201cOpen Danby Parcel Guard\u201d, it tells to link Danby account by giving the pop-up link\/push notification on respective google account in mobile app.<\/li><li>Click on the link and the user will be navigated to Danby sign-in page.<\/li><li>Login with Danby account credentials and your account will be linked successfully.<br \/><br \/><p>After the account is linked successfully, it shows the list of Google Actions to communicate.<\/p><p>Say , \u201cHey Google, Open Danby Parcel Guard\u201d -&gt; This will open the Danby Parcel Guard action and then users can unlock, find count of expected and recently delivered parcels.<\/p><p>Eg. To unlock lid of Danby Parcel Guard<\/p><ul><li>Say \u201chey Google, unlock my mailbox\u201d<\/li><li>Once Google asks the device name, say the device name. Eg. \u2018Smith Family\u2019<\/li><li>On asking the pin, say the valid four digit voice pin. Then, Danby Parcel Guard will unlocked<\/li><\/ul><br \/><br \/><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Parcel Guard Support Installation Instructions App Setup Troubleshooting Alexa\/Google Setup Features, Setup &amp; Installation Video Installation Instructions There are two methods that can be used to install the Danby Parcel Guard, depending on what installation location is available. Decide which option is best for your chosen location and follow the steps below. A. Secured through [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":343,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16488","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parcel Guard Support | Danby Appliances - USA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.danby.com\/en-us\/support\/parcel-guard\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Parcel Guard Support | Danby Appliances - USA\" \/>\n<meta property=\"og:description\" content=\"Parcel Guard Support Installation Instructions App Setup Troubleshooting Alexa\/Google Setup Features, Setup &amp; Installation Video Installation Instructions There are two methods that can be used to install the Danby Parcel Guard, depending on what installation location is available. 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