Skip to content

Join Us

Reverse Logistics Sales Coordinator, Guelph, ON

Career Summary:

Under the general direction of the Director of Consumer  Care and Reverse Logistics, the Sales Coordinator is responsible for order entry, reporting and tracking of sales in the Seconds warehouses in Canada and United States.  This individual acts as a communication liaison between dealers, sales reps, warehouse leaders and the Accounts Receivable department. In addition, this individual will help to drive sales in the department and will develop a rapport with new and existing clients in an effort to maximize sales targets.

Primary Duties and Responsibilities:

  1. Communicates with key business partners
    • Pulls inventory reports in Apprise and distributes to prospective buyers and sales reps
    • Communicates and follows up with accounts receivable department to ensure payments are made and orders are released
    • Acts as a liaison with Shipping and RL Inventory department
    • Act as main contact for outside logistics companies to ensure all relevant information is provided
    • Communicates cross-border orders to Customs team for adequate paperwork creation
    • Work with Purchasing team for creation of POs when internal transfer orders are required
    • Verify physical inventory matches inventory reports for the purpose of fulfilling orders
    • Answers dealer/sales rep inquiries
    • Keeps second sales tracker up to date
  1. Responsible for protecting inventory
    • Determines the availability of inventory for all seconds shipping locations on a regular basis
    • Advises RL Inventory Supervisor of any inventory inconsistencies
    • Responsible for the reservation of inventory and requests by sales reps
    • Sets pricing based on standard cost and applicable margins
    • Completes product and parts orders accurately
  1. Coordination of shipping in conjunction with Reverse Logistics Lead in order to ensure timely shipments for all customers
    • Run pick tickets for DPL & DPI locations and review data entry aspects of orders
    • Create BOLs
    • Adjust/cancel pick tickets as required
    • Ensure orders ship when required

Knowledge & Skills Required:

  • A University degree in Business Administration or equivalent is required plus three to five years of direct work experience in Customer Service/Logistics
  • Must be able to demonstrate strong business skills related to building successful relationships, analyzing data, developing budgets and effectively leading projects
  • Candidates must also have an excellent grasp of brand building and customer service coupled with strong multi-tasking and communications skills
  • Computer literacy, including effective working skills of ERP systems, MS Word, Excel, PowerPoint and MS Outlook are required
  • Bilingualism (French) is an asset
  • Thorough knowledge of the appliance industry and the retail channels is an asset

Working Conditions:
The RL Sales Coordinator works in an office setting.  The individual spends most of his/her time in a seated position.  Data entry is required of the individual on a regular basis.

  • Section Break

  • Accepted file types: doc, docx, odf, pdf.
  • Accepted file types: doc, docx, odf, pdf.
  • Section Break

Not the Perfect Fit For You? That's OK. Feel Free to Share With A Friend: