Key Account Manager, U.S West Coast (Home Office Located in Southern California)

General Summary

Under the direction of the General Manager, the Key Account Leader will be responsible for the generation of revenue through growing business while increasing sales and profit for a defined customer base within a geographic territory.  This individual will drive sales growth through prospecting, following up on marketing campaigns, qualifying accounts, proposals and the management of sales opportunities from start to finish.

Primary Duties and Responsibilities

  • Lead the company’s attainment of revenue and profit targets with emphasis on building a strong reputation through superior customer service
  • Drive the development of sales programs, product selection and pricing for customers
  • Create exceptional customer service by working with the customer service team to certify that customers receive orders on schedule
  • Manage the effective and consistent use of CRM tools to ensure accurate tracking of data
  • Create changes to sales processes and procedures based on market conditions and customer feedback
  • Maintain knowledgeable of the competitive market to grow on-going key account business and to ensure we are pursuing all avenues of revenue generation
  • Develop best practice approaches within the Distributor Network to create new and innovative selling techniques and strategies
  • Manage and cultivate accounts not covered by Distributor Networks
  • Maintains robust knowledge of all Danby products as well as our competitors
  • Provide oversight, review and follow up with customers and distributors regarding Intirion proposals, target lists and product pipelines
  • Train customers on product specifications and features
  • Forecast sales targets, business plan execution with an entrepreneurial spirit;
  • Develop annual budget, accompanied with strategy to ensure all targets are met and exceeded
  • Demonstrate a positive and professional demeanor in representing Intirion to customers, prospects, the public and to current and new distribution partners
  • Attend trade shows

Qualifications Required

  • Bachelor’s degree or equivalent combination of education and experience.
  • 3 – 5 years of direct work experience in a Business-to-Business capacity preferably in the appliance industry
  • Demonstrated business skills related to budgeting, training, hiring, writing, presentation and selling products/services to clients
  • Unmatched communication and listening skills
  • Experience in all aspects of sales, including growth strategies, distribution channel management, account development and business planning
  • Solid negotiation, conflict resolution and people management skills
  • Ability to build and maintain solid lasting relationships with corporate departments, key business partners and customers
  • Knowledge of cost analysis, fiscal management and budgeting techniques
  • Strong problem identification and resolution skills
  • Ability to create and edit sales materials and presentations
  • High level of proficiency with Excel, Word and Power Point software

Working Conditions

25% travel will be expected of the individual in this position.


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