AODA Accessibility

Customer Service Standard
Danby strives to achieve excellent service and by doing so complies with all legal obligations put forth by the Ontario government under the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA). You can provide feedback by emailing feedback@danby.com or by contacting us in person or by phone as indicated below.

Accessibility Policy and Multi-Year Plan
Danby’s Accessibility Policy and Multi-Year Plan outlines the commitment of Danby Products Limited to accessibility for our customers and employees as well as policies and actions that Danby Products Limited will put in place to improve opportunities for people with disabilities with reference to the AODA.

Document Accessibility
All documents prepared for the Customer Service Standard and Accessibility Policy and Multi-Year Plan are available to the general public by request at our office located at 5070 Whitelaw Road, Guelph, ON, N1H 6Z9, by phone at 1-866-874-6532 or by emailing feedback@danby.com to request an electronic copy. Please provide 5 business days for a response.