• How often should I defrost my freezer?

    Warm air from a room and cool air from the freezer interchanging creates frost. Therefore the frequency in which the freezer will require to be defrosted depends on how often the door of the freezer is opened. Generally defrosting is required when the frost has become 1/4 of an inch in thickness. This will allow for continued optimal performance from your freezer.

  • What is the difference between a Frost Free and an Automatic Defrost freezer?

    In both instances the thermostat control knob does not require adjustments to commence the defrost process or resume cooling when the ice has been removed. Frost Free freezers automatically fluctuate temperatures several times a day in order to melt any frost that may have formed. Automatic Defrost freezers are equipped with a defrost button that is pressed when the unit requires defrosting.

  • Suggested setting?

    Approx. 0ºF (-18ºC) = 4 on a numbered dial = 12 o’clock on a light blue to dark blue dial

  • Operating Tips

    1. Allow the freezer to cool 6 to 8 hours before filling with frozen food. 2. Let the freezer cool overnight before adding large amounts of unfrozen food. 3. Never add more than 2-3 pounds of unfrozen food per cubic foot of freezer space 4. When the freezer is first started, the compressor will run constantly

  • Would there be a problem with a freezer being outdoors on a balcony all year round?

    Danby freezers operate most efficiently when located in an area where the temperature is normally between 0C (32F) and 43C (110F). Beyond these temperatures the components will not function properly. If it is too too cold the components will freeze and if it is too hot the components will burn out. A good rule of thumb to follow is, if you would want to wear warm clothing, or be in an air conditioned environment, it is not in the temperature range suitable for the freezer.

  • Can I operate my fridge/freezer in my garage?

    Your fridge/freezer is designed to operate in normal room temperature 72˚ F (22˚C). Operation in temperatures that are too cool or too hot can cause refrigerant migration that affects the ability of the compressor bearing wear. This could damage the unit and may void the warranty.

  • The outside of my freezer feels warm, is this normal?

    This is normal. The freezer’s design and main function is to remove heat from packages and air space inside the freezer. This heat is transferred to the room air, so the outside of the freezer may feel warm.

  • The indicator light on my freezer is flashing, is my freezer broken?

    An indicator that has either gone out or is flashing does not necessarily mean the unit is not working properly. It could mean that the light has burned out or a wire has shorted out or come loose. If the freezer is still cooling there is no great cause for concern.

  • Do new freezers consume more energy than old freezers?

    No. New refrigerators consume substantially less energy than old refrigerators.  Customers may notice what seems like a rise in cost when observing the new Energy Guide hang tags shown on products in store. The new Energy Guide tags are based off of today’s energy costs and a new efficiency standard that accounts for more accurate measurement of energy consumption than the 2001 standard.

  • Why are there two different types of Energy Guides for the same product?

    Starting in 2014, a new efficiency standard and test procedure will be required for refrigeration products. This  test procedure reflects more ‘real world’ values for energy consumed by these products and today’s energy prices. During the transition period, there will be product tested to either standard available in the same stores, resulting in two different versions of the Energy Guide. Please visit coolenergysavings.org for more information.